System availability

We have scheduled system maintenance windows that we use to maintain and upgrade our online services and business IT systems.

These maintenance windows may impact on our online services.

Note that during scheduled or unscheduled maintenance, we cannot guarantee the integrity of any information submitted or retrieved during these scheduled maintenance windows, and customers accessing our online services during this time do so at their own risk.

Scheduled maintenance windows

Each week, the scheduled maintenance windows are:

  • Wednesday 7.30 pm to 10.30 pm (AEST)
  • Saturday 12.00 noon to 9.00 pm (AEST)

Subscribe to notices about system availability 

Subscribe to the system availability notices to find out when our systems need to be maintained outside planned outages.

When this occurs, we aim give you 24 hours' notice, where possible.

Upcoming system maintenance – Friday 29 to Saturday 30 January 2016

From 8pm Friday 29 to 9pm Saturday 30 January 2016 (AEDT), we have a scheduled system maintenance for our online systems.

During this time all of our online systems, such as eServices, B2B and search databases including AusPat, ATMOSS and ADDS, will be unavailable.

The Alternate Lodgement Service (ALS) will be available during this outage. The ALS is a simplified version of eServices that allows electronic submissions during outages and downtime. You will be automatically redirected to the ALS if you attempt to access eServices during the outage period. You will need to agree to new terms and conditions to use the ALS and you will not be required to sign in.

Last Updated: 19/1/2016

Meet Derek
Bachelor of Science (Physics - Hons)

Quality Improvement since 1985
Learn more about working with us