System availability

We have scheduled system maintenance windows that we use to maintain and upgrade our online services and business IT systems.

These maintenance windows may impact on our online services.

Note that during scheduled or unscheduled maintenance, we cannot guarantee the integrity of any information submitted or retrieved during these scheduled maintenance windows, and customers accessing our online services during this time do so at their own risk.

eServices unavailable on Wednesday 21 January from 7.30pm to 9.30pm

We wish to advise that eServices will be unavailable from 7.30pm to 9.30pm (AEDT) on Wednesday 21 January 2015 due to planned system maintenance.

IP Australia will enable the Alternate Lodgement Service (ALS) for eServices during this outage. The ALS is a simplified version of eServices that allows electronic submissions during outages and downtime. You will be automatically redirected to the ALS if you attempt to access eServices during the outage period. You will need to agree to new terms and conditions to use the ALS and you will not be required to sign in.

Scheduled maintenance windows

Each week, the scheduled maintenance windows are:

  • Wednesday 7.30 pm to 10.30 pm (AEST)
  • Saturday 12.00 noon to 9.00 pm (AEST)

Extension of maintenance window

We wish to advise that all of IP Australia's online systems, excluding the main website will be unavailable from 9.00am to 9.00pm, Saturday 17 January (AEDST) 2015 due to system maintenance. These systems include eServices and all search facilities.

The Alternate Lodgement Service (ALS) for eServices will be available during this period.

Subscribe to notices about system availability 

Subscribe to the system availability notices to find out when our systems need to be maintained outside planned outages.

When this occurs, we aim give you 24 hours' notice, where possible.

Last Updated: 20/1/2015

Meet Isobel
Bachelor of Applied Science (Environmental Science and Mathematics/Chemistry)

Technical Writer
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