FOR IP PROFESSIONALS

Contact us

IP Australia staff from the call centre posing in front of their work stations

You can contact us using the following methods:

Online

For information on how use of our channels is changing please see our future service delivery channel FAQ's.

Phone

You can call us between 9 am and 5 pm, Monday to Friday.

1300 65 1010 (local call cost)

International: +61 2 6283 2999

Translating and interpreting service: 13 14 50

If you are hearing and speech impaired, use the National Relay Service on TTY 13 36 77 or Speak and Listen on 1300 555 727

Post

Address your correspondence to the person for whom it is intended, then send your correspondence to:

IP Australia
PO Box 200
Woden ACT 2606

In person

Office opening hours are between 9 am and 5 pm AEST, Monday to Friday. You can find us at:

The Canberra Central Office

Ground Floor
Discovery House
47 Bowes Street
Phillip ACT 2606

Customer service commitment

We are committed to providing our customers with excellent customer service and high quality products and services.

If you are unhappy with the service you have received from our office and would like to escalate your issue to our senior management team, you can find their contact numbers in our organisation chart.

For more information read our customer service charter.

Last Updated: 26/6/2014

Meet Santosh
Master in Business Administration & Bachelor of Chemical Engineering

Patent Examiner since 2005
Learn more about working with us