Lodgement Point FAQs
Where do I get copies of the cover sheet from?
The cover sheet includes a unique bar code for each customer transaction therefore the form cannot be copied or replicated in any way. Forms are available from the IP Lodgement Points, or you can receive one by contacting IP Australia on 1300 651 010 or via email at assist@ipaustralia.gov.au.
Can I lodge my documents at any other Australia Post locations?
Lodgements for Patents, Trade Marks and Designs can only be made at the above locations as of the transition dates. These locations are based in the CBD areas of each capital city for the convenience of customers.
Can I lodge my Plant Breeder's Rights documents at Australia Post?
Unfortunately the arrangements do not allow for Plant Breeder's Rights lodgements with Australia Post. However, IP Australia has developed the entire suite of PBR forms as e-forms. This means customers can complete the form on screen and even submit the form online, sending it directly to IP Australia, making the entire process electronic.
All PBR forms are now available in this new format from 27 August 2009, making the process convenient, quick and easy for customers.
Plant Breeder's Rights forms, payments or other correspondence can continue to be lodged directly at IP Australia in Canberra to PO Box 200 Woden ACT 2606 or by fax to +61 2 6283 7999.
What days and times are the Australia Post service locations open?
The Australia Post service locations are open to IP Australia customers for lodgements Monday to Friday from 9am to 5pm. Although some Post Offices may be open later and on weekends, the lodgement service is only available to IP Australia customers during the hours of 9am to 5pm Monday to Friday, except public holidays.
Can I make a payment at Australia Post? What payment methods can I use there?
Yes you can make a payment at Australia Post and will need to pay the appropriate amount relevant to the document or documents you are lodging. Check the IP Australia website or contact the IP Australia Customer Service Centre on 1300 65 10 10 if you are unsure of what this amount is. Payment methods accepted at Australia Post for IP Australia lodgements are Visa, Mastercard, EFTPOS, money order, cash or cheque. Please note American Express (AMEX) and Diners are not accepted.
Will IP Australia still give me a receipt?
Yes you will receive a receipt for the lodgement and/or payment you have made in relation to your lodgement.
What filing date will I get if I lodge at Australia Post?
The filing date you will receive will be the date the lodgement is made at Australia Post.
How long will it take for my documents to get to IP Australia in Canberra and how safe will they be?
Australia Post will deliver your documents to our head office in Canberra by 9am the next business day using secure overnight service delivery. The service is fully compliant and accredited for Secret, Highly Protected and Confidential documents.
Can I lodge physical evidence at Australia Post?
- Yes, however you should note the following: A lodgement cover sheet must still be used. This can be securely placed on the outside of the packaging.
- The customer is responsible for ensuring the material is appropriately packaged and securely sealed.
- All material must be clearly addressed to IP Australia. Multiple boxes or packages should be marked 1 of 2, 2 of 2 etc.
For other enquiries please contact IP Australia on 1300 651 010 or email assist@ipaustralia.gov.au.
Last Updated: 13/12/2012
