We are subject to the Privacy Act 1988, and to the Information Privacy Principles (IPPs) contained in that Act. The IPPs set out how Australian Government Agencies should handle personal information and how people can access records containing their personal information.
If you are concerned to keep your residential address private, please do not provide it to us. You may use your PO Box as your address for legal service and for correspondence.
- an applicant for an IP right
- an owner of an IP right
- an attorney or agent for an applicant or owner
- an individual whose personal information may be given to or held by us
- a contractor, consultant, supplier or vendor of goods or services to us
- a person seeking employment with us.
Personal Information Digest
Our personal information handling practices are detailed in our Personal Information Digest (PID) report published annually on the website of the Office of the Australian Information Commissioner. This report explains the authority we have for collecting and disclosing personal information under the IP legislation we administer. It also explains the various classes of personal information we collect or hold, what they are used for and to whom, and how, they may be disclosed.
Enquiries and contact points
General enquiries about our compliance with the IPPs can be made to the Privacy Contact Officer.
Telephone: 1300 65 10 10
Privacy Contact Officer
Business Development & Strategy Group
PO Box 200
Woden ACT 2606
Any complaints about our personal information handling practices can be sent to us. You may use our customer feedback form, or any of our other contact points, to make a privacy-related complaint.
If you are not satisfied with our response to your privacy-related complaint, you may complain to the Office of the Australian Information Commissioner.
Website Privacy Information
Clickstreams are the paths a user takes when navigating a web page or the Internet in general.
When you visit our website, our Internet Service Provider makes a record of your visit and logs the following information for statistical purposes - the user's server address, the user's top level domain name (for example .com, .gov, .au, .uk and so on), the date and time of visit to the site, the pages accessed and documents downloaded, the previous site visited, and the type of browser used.
We examine this information to determine the traffic through the server as well as access levels to specific pages. In order to deliver better services, we also perform statistical analysis to establish priorities and allocate resources. No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider's logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information we supply.
A cookie is a short piece of data which is sent from a web server to a web browser on the user's machine when the browser visits the server's site. The cookie is stored on the user's machine, but it is not an executable program and cannot do anything to your machine.
Whenever a web browser requests a file from the same web server that sent the cookie, the browser sends a copy of that cookie back to the server along with the request. In this way, the server knows you have visited before and can co-ordinate your access to different pages on its web site. A server cannot find out a name or e-mail address, or anything about a user's computer, by using cookies.
If you subscribe to one of our opt-in mailing lists we will only use your email address for the purpose for which you have provided it. In particular we will not add it to a mailing list unless you request that this be done.
Links to external websites
Last Updated: 17/12/2012