Quality
We are committed to providing strong leadership and clear direction on our strategic intent.
We maintain a highly skilled and competent workforce, and provide a working environment and management framework that supports the achievement of our quality objectives.
Our quality objectives are:
- quality and consistency - we continue to strive for the highest possible standard of quality in our work
- stakeholder confidence - we manage operations and stakeholder relationships to ensure we have an excellent reputation
- speed and efficiency - we offer timely and efficient services that are consistent with the needs of IP applicants and the community as a whole
- facilitate the strategic use of IP - we enable Australians to derive maximum value from the IP system through effective education, awareness and information services
- contribute to improving the IP system - we foster Australian innovation by shaping the development of the IP system both in Australia and overseas
We have achieved ISO 9001:2008 accreditation.
Last Updated: 13/12/2012
