Creating an IP Business

Lynn Scott and her husband Ron own the franchise Creative Wardrobes.
Lynn admits that at the beginning they weren't really IP savvy. But this changed as their franchise system developed.
"Certainly we knew enough to register business names and trade marks" she recalled.
"We have policies in place to keep distinct areas of the business confidential, to ensure that we don't make it easy for our competitors to copy our products and the way we do business”
Lynn is aware of local businesses that have been forced to change their name or even go out of business as a result of action taken by overseas companies if domain names or a business was too similar.
“If it happened to us I’d be angry that we didn’t protect ourselves against multinationals and took a name that was internationally branded,” she said.
“Years back we bought an existing franchise. It was a master licence from the USA , which meant we could operate and sell franchises in Australia . Support, systems and advice were nonexistent
and we had to learn and research business issues such as how to hire people and how to effectively market ourselves,” Lynn said.
The Scotts grew their business to the stage where they were selling franchises to others.
“If you are looking to buy a franchise it is essential to have a solicitor experienced in franchising to help you, and always join the Australian Franchise Association,” Lynn said. “You can avoid horrific pitfalls by learning from others,” she added.
Lynn has a word of warning to prospective franchisees. “The
old business adage ‘buyer beware’ is sound
advice for the uninitiated. Due diligence or having
the books inspected by your accountant is a step all
franchise systems should recommend. It is not good enough
to accept the word of the franchisor on what sales are
possible and what profits are. If you are interested
in a franchise but the franchisor does not recommend
this, be very cautious about the professionalism of
the franchise.”
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