Position Title: Assistant Director
Classification: Executive Level 1
Position Number: 8074
Tenure: Ongoing
Duration: Permanent
Section: Innovation
Group: Innovation and Technology
Division: Policy and Corporate
Location: Flexible
Immediate Supervisor: Executive Level 2
Security Classification: ENTRY ONLY

Group Responsibilities

The Innovation and Technology Group (ITG) is responsible for developing and delivering the technology strategy and the continued digital transformation of IP Australia across all levels of the organisations internal and external interactions.
This is done by embracing transformational and innovative technologies embodying a customer centric and agile culture to deliver smart solutions and new approaches that significantly improve both our internal and external stakeholder experiences. In working in this way the Innovation and Technology Group is set to position IP Australia as both a Domestic and International ICT leader across Government and beyond.

Section Responsibilities

The Innovation Section leads innovation and undertakes business transformation initiatives using emerging technologies to deliver strategic improvements across the intellectual property ecosystem.  The section is driving internal business transformation through the implementation of cognitive computing, automation and process re-engineering.  Externally, the section is developing innovative products and services through engagement with key stakeholders to ensure Australians benefit from their great ideas.
The Innovation Section is currently undertaking research and development work to implement cognitive computing to deliver business outcomes for IP Australia. This is being done in collaboration internally within IP Australia and externally with other global IP offices such as the World Intellectual Property Organisation (WIPO), the United States Patent and Trademark Office (USPTO) and the European Patent Office (EPO).

Job Description / Context of the Role

What we need:

  • A motivated individual with a passion for new technology, such as cognitive computing.
  • A new perspective to problem solving.
  • Someone to work with our stakeholders to understand their needs, develop modern solutions and support their transition to the solution.

What you’ll do:

  • Deliver innovative solution to modernise business processes and improve digital interaction.
  • With a customer centric focus you’ll embed cognitive computing capabilities within IP Australia.
  • Explore ways to modernise and improve our digital environment.
  • Collaborate with our stakeholders, from external vendors to global organisations such as WIPO, USPTO and EPO.

This role will require significant experience in project management in the delivery of ICT projects and building collaboration relationships stakeholders ranging from external vendors to global organisations such as the WIPO, USPTO and EPO.
Therefore you’ll have one (or lots) of the following skillsets:

  • Business analysis - Translating technical issues into clear and meaningful deliverables on technical designs or processes, undertaking service level performance and optimisation analysis, benefits measurement, data interrogation and experience in developing business impact assessments;
  • Critical thinking – Analysing and breaking down problems to explore alternatives and develop solutions;
  • Communicating ideas and writing for influence – Bringing on board key stakeholders by making the complex simple and articulating the benefits, including preparing succinct business cases, writing Ministerial briefings and Executive Board papers;
  • Delivering complex and/or technology programs – Delivering capability outcomes through planning, influence and negotiation from conceptualisation, design, approval and implementation; or
  • Vendor or relationship management – Liaising with a range of internal and external stakeholders to build partnerships and deliver strategic benefits in agile, outcomes focused environment. Experience in working with stakeholders within the global intellectual property ICT community is considered to be highly desirable.

You don’t need to be an expert in the IP system but a basic understanding and the ability to learn quickly would give you the edge. Flexible working arrangements are also a consideration if you’re successful.

Job Specific Duties

 This challenging and rewarding role will see you:

  • Under limited direction, contribute to the management and outcomes of the wider Innovation Section;
  • Support the Senior Director in the development of IP Australia policy and strategy in response to whole-of-government or agency wide objectives;
  • Deliver projects with both the IP Rights Division and Corporate Division, from conception to implementation and potentially ongoing management and enhancement;
  • Undertake business case development, cost benefit analysis and considered benefit design;
  • Manage and undertake procurement activities within projects, including managing the budget for project deliverables;
  • Manage stakeholder relationships including vendors or other IP offices to deliver objectives in an agile environment;
  • In conjunction with the communications section, develop communications and promotional material of the sections initiatives both internal and external to the agency;
  • Prepare regular reporting, ministerial and executive briefs, and other material for boards and committee's;
  • Potentially manage, lead and mentor staff within the team;
  • Support ongoing planning activities within the section;
  • Demonstrates attitudes and behaviours responsive to workplace change (including participates in and encourages others to participate in change and contribute to successful outcomes)
  • Improves organisational performance through effective engagement with and management of risk within relevant sphere of influence
  • Establishes clear expectations and creates an environment to achieve stated goals and objectives, takes ownership and honours commitments
  • Maintains an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.

Job Specific Capabilities

 Therefore we need someone with:

  • Highly developed interpersonal skills;
  • Ability to influence others and deliver outcomes;
  • Creative problem-solving skills;
  • Results oriented focus and an ability to respond quickly to changing workplace priorities;
  • Ability to lead cross-functional teams and build relationships with external suppliers;
  • Proven skill prioritising tasks/projects effectively, taking initiative and working independently in an unstructured environment; and
  • Excellent written communication skills with the ability to communicate value in a concise manner.

Application Requirements

To apply for this position, candidates are asked to submit a two page pitch (no more than 1000 words) outlining your most recent achievements (i.e. no more than three years) addressing the key skills/capabilities above.

Your two page pitch is a chance to tell us why you are the right person for the job. We want to know why you want to work at IP Australia, why you are interested in the role, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable. Please try not to duplicate information that can already be found in your resume, but do highlight any specific examples or achievements that will demonstrate your ability to perform the role. Provide a current CV detailing recent employment history which is relevant to the advertised position.Provide the name and contact details of two (2) referees. Your referees may be contacted at any stage of the assessment process over the phone or via email. For this reason it is important that you advise them you have applied for a role at IP Australia, and that you feel confident they will be able to support your claims at interview, in your resume and in your two page pitch.

Applications must be submitted through the IP Australia Web Recruitment system (ESS)

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Contact Officer

For further information pertaining to this job please contact Bradley Man on (02) 6283 2034


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Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Thursday, November 1, 2018