Position Title: Assistant Director
Classification: Executive Level 1
Position Number: 6122 & 6550
Section: Continuous Improvement and Innovation
Group: Rights In One Program and Business Futures
Division: Policy and Corporate
Immediate Supervisor: Executive Level 1
Security Classification: ENTRY ONLY
The Rights in One (RIO) Program and Business Futures Group (RPBFG) provides a central hub for managing IP Australia's customer channels, driving continuous improvement and innovation throughout the agency and leveraging on the investments made in business process management.
The Continuous Improvement and Innovation (CII) Section within RPBFG is responsible for driving transformation and innovation internally within IP Australia and within the IP ecosystem. CII is responsible for designing and delivering innovative products, business process and policies including the systems and human aspects that support stakeholders, including IP Australia, within the IP ecosystem. CII facilitates the implementation of agreed recommendations along with key organisation projects and oversees the activities in the Innovation Hub. The team also undertakes a number of projects focusing on strategic and whole of government initiatives on behalf of IP Australia.
Job description / Context of the role
Do you have enthusiasm, a desire to achieve, a willingness to engage, communicate and collaborate with others? Do you have ideas that will shape the future of the IP system and our operations? We want to hear from you.
CII is looking for talented people to support and work on a range of challenging problems - developing ideas, supporting partnerships across business and government, and being part of the delivery of real change and innovation.
Required skills and experience:
- Demonstrated experience in policy or strategy development; and
- Demonstrated experience in the management and delivery of solutions, services or products from inception to delivery.
Desirable skills and experience:
- Business analysis - Translating technical issues into clear and meaningful deliverables on technical designs or processes, undertaking service level performance and optimisation analysis, benefits measurement, data interrogation and experience in developing business impact assessments;
- Critical thinking – Analysing and breaking down problems to explore alternatives and develop solutions. We are looking for people who can show that they don’t take ‘no’ as the answer;
- Communicating ideas and writing for influence – Bringing on board key stakeholders by making the complex simple and articulating the benefits, including preparing succinct business cases, writing Ministerial briefings and Executive Board papers;
- Delivering complex and/or technology programs – Delivering capability outcomes through planning, influence and negotiation from conceptualisation, design, approval and implementation;
- Vendor or relationship management – Liaising with a range of internal and external stakeholders to build partnerships and deliver strategic benefits in agile, outcomes focused environment; or
- Data analysis - Experience in extracting, cleansing and analysing data from relational databases (i.e. SQL), using tools such as Python.
A combination of some or all of these desirable skills would be ideal.
The successful applicant does not have to have expertise in the IP system but a basic understanding and the ability to learn quickly would be advantageous. Position is based in Canberra but a flexible working arrangement may be considered for the successful applicant.
Job Specific duties
The Assistant Director(s) will:
- Under limited direction, contribute to the management and outcomes of CII;
- Support the Director in the development of IP Australia policy and strategy in response to whole-of-government or agency wide objectives.
- Deliver projects with both the IP Rights Division and Corporate Division, from conception to implementation and potentially ongoing management and enhancement;
- Undertake business case development, cost benefit analysis and considered benefit design;
- Manage and undertake procurement activities within projects, including managing the budget for project deliverables;
- Manage vendor relationships and work with vendors to deliver objectives in an agile environment;
- In conjunction with the communications section, develop communications and promotional material of the sections initiatives both internal and external to the agency;
- Prepare regular reporting, ministerial and executive briefs, and other material for boards and committee's;
- Potentially manage, lead and mentor staff within the team;
- Support ongoing planning activities within the section;
- Demonstrates attitudes and behaviours responsive to workplace change (including participates in and encourages others to participate in change and contribute to successful outcomes)
- Improves organisational performance through effective engagement with and management of risk within relevant sphere of influence
- Establishes clear expectations and creates an environment to achieve stated goals and objectives, takes ownership and honours commitments
- Maintains an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.
Job Specific Capabilities
The successful candidate will possess:
- Highly developed interpersonal skills;
- Ability to influence others and deliver outcomes;
- Creative problem-solving skills;
- Results oriented focus and an ability to respond quickly to changing workplace priorities;
- Ability to lead cross-functional teams and build relationships with external suppliers;
- Proven skill prioritising tasks/projects effectively, taking initiative and working independently in an unstructured environment; and
- Excellent written communication skills with the ability to communicate value in a concise manner.
Eligibility qualifications / Knowledge required
Formal qualifications in management, project management, commerce, information technology, law or other related fields would be beneficial but are not required.
To apply for this position, candidates are asked to submit a two page pitch (no more than 1000 words) outlining your most recent achievements (i.e. no more than three years) addressing the key skills/capabilities above.
Your two page pitch is a chance to tell us why you are the right person for the job. We want to know why you want to work at IP Australia, why you are interested in the role, what you can offer us, and how your skills, knowledge, experience and qualifications are applicable. Please try not to duplicate information that can already be found in your resume, but do highlight any specific examples or achievements that will demonstrate your ability to perform the role.
Provide a current CV detailing recent employment history which is relevant to the advertised position.
Provide the name and contact details of two (2) referees. Your referees may be contacted at any stage of the assessment process over the phone or via email. For this reason it is important that you advise them you have applied for a role at IP Australia, and that you feel confident they will be able to support your claims at interview, in your resume and in your two page pitch.
Applications must be submitted through the IP Australia Web Recruitment system (ESS).
Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.
For further information pertaining to this job please contact Bradley Man on (02) 6283 2034.
Working in IP Australia
Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.
IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.
All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.
IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.
The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.
Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.