Position Title: Assistant Director
Classification: EL1
Position Number: 6788
Tenure: Ongoing
Duration: Permanent
Section: Trade Marks and Designs
Group: Trade Marks and Designs
Division: IP Rights
Location: ACT
Immediate Supervisor: General Manager
Security Classification: BASELINE

Trade Marks and Designs Group Responsibilities

The Trade Marks and Designs Group (TMDG) help ensure that Australians benefit from the effective use of intellectual property by granting trade mark and designs rights. We examine trade mark and design applications, register trade marks and designs, conduct hearings and issue decisions on disputes relating to the registration or refusal of trade marks and designs rights. We also provide information and technical support to the Customer Operations Group and assist the Policy and Governance Group by providing input into policy and legislative development and assist in the provision of advice to government on Trade Mark and Design issues.

TMDG is also preparing for the future with the 2030 strategy and is undertaking a significant change program with the introduction of new systems, operating model and flexible working environment.

The Group is responsible for:

  • Examination and registration of robust trade marks and designs
  • Oppositions and hearings, issuing decisions on disputes relating to the registration and refusal of trade marks and designs
  • Maintaining high standards of quality through examiner decision guidance and maintaining the Manual of Practice and Procedure
  • Developing and delivering examiner competency training
  • Supporting the agency’s development and promotion of the IP system and international harmonisation for the benefit of Australian innovators

Assistant Director Responsibilities

The Assistant Director of Business Management works directly for the General Manager and is part of the Branch executive team. The Business Manager is responsible for the successful implementation of multiple transformation projects impacting the Branch including Rights in One (new system implementation), Future Way of working (flexible working environment), Performance Setting and Incentivisation and the Design Reform Program.  The Assistant Director of Business Management is also responsible for the coordination of corporate reporting, media, social media, internal communication, stakeholder engagement and education.

Job Description / Context of the Role

  • The Assistant Director of Business Management in Trade Marks and Designs is responsible for delivering effective project management and change management support to embed transformation projects impacting the TMDG workforce and stakeholders
  • As part of the Leadership Team, contribute to the strategic direction of the Group and ensure that the Group contributes to achieving the goals of IP Australia
  • Co-ordinate and manage internal and external communication with staff and stakeholders.  This includes the development of a communication plan that includes all channels for educating and informing staff and stakeholders impacted by TMDG business and projects
  • Coordinate and manage the change plan for all projects impacting on the delivery of Trade Marks and Designs to ensure minimal disruption to customer service and staff wellbeing
  • The successful applicant will be required to liaise with industry and other interest groups, the Department and other government agencies, and represent IP Australia at national meetings, conferences and seminars
  • Provide secretariat support for stakeholder group meetings

This is a key leadership position requiring an outcome focussed individual with strong leadership skills, excellent project management and change management skills, strong interpersonal abilities and the capability of exercising sound judgment in handling complex issues under pressure.

Job Specific Duties

Roles and responsibilities

  • Under broad direction deliver continuous improvement initiatives for the Group
  • Support the General Manager, IP Australia senior executives and team members in the effective leadership and management of IP Australia’s corporate objectives and TMDG 2030 strategy
  • Coordinate and deliver change management and communication activities for TMDG
  • Provide support for external stakeholder meetings such as the Trade Mark and Designs Consultative Group Meetings. This may include secretariat support such as agenda setting, minute taking, liaising with external stakeholders and meeting logistics
  • Facilitate workshops and meetings to promote continuous improvement, strategy development and positive change outcomes
  • Support the implementation of major transformation projects in IP Australia, such as the flexible working project and new system implementation
  • Undertake corporate projects as required and represent the Group on IP Australia working groups and/or task forces
  • Demonstrate attitudes and behaviours responsive to workplace change (including participates in and encourages others to participate in change and contribute to successful outcomes)
  • Improves organisational performance through effective engagement with and management of risk within relevant sphere of influence
  • Maintain an understanding of responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace

Job Specific Capabilities

  • Demonstrated ability to lead and manage one or more projects
  • Demonstrated ability to facilitate workshops and meetings
  • Demonstrated ability to provide high level opinion and advice on strategic and operational activities of the Group
  • Highly developed judgement and strategic thinking to enable a strong contribution to the effective management of the Group's Management Committees and Forums
  • Demonstrated high level leadership, management, self-motivation and interpersonal skills
  • Demonstrated ability to initiate, implement and manage change
  • High level written and oral communication skills including the ability to negotiate on complex or sensitive matters
  • Demonstrated skills and knowledge in managing media, stakeholder communication and stakeholder education
  • Demonstrated ability to identify and implement continuous improvement

Eligibility Qualifications / Knowledge Required

Project management and change management accreditation is highly desirable.

Application Requirements

To apply for this position, candidates are asked to:

  • Frame their responses around the job specific duties and job specific capabilities of the role (as set out in this job documentation), and provide:
  1. An explanation of how their skills, knowledge and experience will be relevant to this role (limited response between 300 and 500 words)
  2. Details of no more than two (2) recent professional achievements, within the last 5 years, that demonstrate their suitability for this role (limited response between 300 and 500 words)
  • Provide a current CV detailing recent employment history which is relevant to the advertised position
  • Provide the name and contact details of two referees

Applications must be submitted through the IP Australia Web Recruitment system (ESS)

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Contact Officer

For further information pertaining to this job please contact Paula Adamson on (02) 6283 2482.


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Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Thursday, January 10, 2019