Position Title:  Communication roles – several classifications
Classifications:  APS5, APS6 and Executive Level 1
Position Number:  Several
Tenure:  Non-Ongoing
Duration:  3-18 months
Section:  Communication Delivery
Group:  People and Communication
Division:  Policy and Corporate
Location:  ACT
Immediate Supervisor:  Executive Level 2
Security Classification:  BASELINE

Group Responsibilities

The role of the People and Communications Group is to provide leading edge specialist HR, strategic change and strategic communication expertise to IP Australia.

Section Responsibilities

Strategic Communication within IP Australia is responsible for managing IP Australia’s internal and external communication strategies and activities to support the organisation and the management of events, media, social media and website.

The Roles

We are building the capability and depth of our Communications Team at IP Australia.

This is an opportunity to grow and develop your communication/marketing leadership skills. These three non-ongoing roles will part of a larger, multi-disciplinary team delivering high quality and timely communication outcomes for the business.   These are opportunities to set yourself stretch goals, increase your capability and take on additional areas of responsibility.

For all three roles/classifications:

  • An academic qualification in communication, marketing or related discipline will be highly regarded.
  • Demonstrated experience in a communication, marketing or even management role is highly desirable.

Working in modern offices, you’ll have a range of cafes, restaurants and shops to choose from. You’ll also have nature on your doorstep if you prefer to stretch your legs. A short walk from the Woden Bus Interchange, this opportunity offers career development, a great team and work life balance.

APS5 - Communication Officer

This role would suit a motivated, ambitious and switched on communication/marketing professional. 

You will have strong written and verbal communications skills, and a flair for digital content. Your collaboration and liaison skills will be key to your success. 

Previous experience working in a similar Australian Government position will put you on the front foot to hit the ground running and add value from day one. 

This role would suit those who can think ‘outside the box’, are highly organised and have great attention to detail. 

You’ll be a skilled writer, outgoing and articulate. You’ll work with urgency, accuracy and be someone who thrives in a results-oriented environment. 

Some of the role responsibilities are:

  • Planning, drafting and editing physical and digital communication/marketing material
  • Developing marketing/communication plans for key projects
  • Assisting with brand management, and liaising with outsourced talent such as graphic designers, video production and print companies
  • Assisting with media and event management
  • Collaborating and developing partnerships with key internal stakeholders

Skills and capabilities to be successful in this role:

  • Demonstrated professional expertise in communication, marketing and event management
  • Experience working in a dynamic team environment balancing competing priorities
  • Able to assist staff and stakeholders on ways to effectively communicate strategic initiatives to different audiences through a variety of channels
  • Well-developed written and oral communication skills, particularly the ability to condense complex information into easy-to-understand materials
  • Familiarity with Canva and/or Photoshop and Indesign will be an advantage.

If you are looking for a job where creativity and originality are encouraged alongside a highly motivated team where your motivation and initiative is recognised and appreciated, this could be the right career move for you.

APS6 - Senior Communication Officer

The Senior Communication Officer contributes to the effective and timely delivery of quality communication outcomes to the business. This role would suit a communication professional who thrives in a dynamic, fast-paced and stimulating environment. 

A strong understanding of and experience working with digital channels and developing digital communication strategies is essential for success in this role.  Ideally you will demonstrate experience in communication, marketing and/or media liaison.

Personal traits that will contribute to your success in this role: 

  • Influential, energised, responsive and well organised
  • Excellent communicator, with proven interpersonal, negotiation, issue resolution and liaison skills
  • Critical thinker who conveys complex ideas succinctly and in ways that are both heard and understood, and 
  • Most importantly, a team player with a track record in working collaboratively within and between large and diverse organisations to deliver outstanding communications outcomes. 
  • The role responsibilities of the Senior Communication Officer include:
  • Plan, draft, edit and proof read communication/marketing material for digital channels 
  • Liaise with internal and external stakeholders to coordinate communication, including the planning and delivery of campaigns and supporting strategies 
  • Work closing with internal business units to ensure accurate and effective content 
  • Provide strategic advice on internal and external communication issues for IP Australia and work as part of a team to deliver these outcomes 
  • Assist with managing IP Australia’s social media accounts 
  • Develop and deliver external communication projects including external campaigns, corporate publications and digital media engagement activities 
  • Contribute to the development of the organisation’s brand, values, voice and tailored messages, and manage associated brand and research workload and projects 
  • Mentor and develop staff within the team and provide support to the Assistant Director, Communication as required. 

To be successful in this role you will:

  • Be able to provide strategic advice to staff and stakeholders on ways to effectively communicate strategic initiatives to different audiences through a variety of channels
  • Have well-developed written and oral communication skills, particularly the ability to condense complex information into easy-to-understand materials
  • Excellent research and analysis skills to deliver outstanding written communication for different audiences and mediums, including experience in copy editing and writing 
  • Relevant communication experience and demonstrated ability to develop, manage and deliver major communication projects 
  • Demonstrated ability and experience to verbally convey complex concepts in plain English to a variety of audiences 
  • Excellent ability to plan, prioritise and manage work to limited timeframes and demonstrated ability to work as part of a cross-functional and integrated team 
  • Demonstrated experience developing productive working relationships across geographically diverse locations with a range of internal and external stakeholders.

EL1 – Assistant Director - Communication

The Assistant Director, Communication leads a team in delivery of high quality and timely communication outcomes to external audiences.  With proven experience in leading a team of communication professionals to deliver outstanding communication outcomes and a deep understanding of a digital channels and digital communication strategies, the Assistant Director is a driving force in the Communication Team.

The Assistant Director models a high standard of behaviour and operating methods. They deliver, model and expect high standards of quality and timely output form the team while supporting them with expertise and experience.

Success in this role requires an experienced communication/marketing professional, accustomed to working in a dynamic, fast-paced and stimulating environment. 

Personal traits that will contribute to your success in this role:

  • Leadership – sound, effective, demonstrated leadership skills with a track record in team and culture building, including working collaboratively within and between large and diverse organisations to deliver outstanding outcomes
  • Effective and excellent communication and stakeholder management with proven interpersonal, negotiation and issue resolution skills
  • Critical thinker who can convey complex ideas succinctly and in ways that are both heard and understood.

The role responsibilities of the Assistant Director, Communication include:

  • Provide effective leadership, mentoring and coaching for staff
  • Help set the direction of, and provide high level advice about, IP Australia’s external communication activities
  • Meet requirements as detailed in the Portfolio Budget Statement – outcome 2 Education and Awareness
  • Strategically manage activities and resources including high-level project management.

To be successful in this role you will:

  • Have tertiary qualifications in Communications, Journalism, Marketing or Public Relations (or another relevant discipline or another appropriate qualification combined with relevant media and communications experience)
  • Be able to develop and maintain a network of relevant contracts internally and cross the APS
  • Understand the IP system or an equivalent legal/regulatory environment.

Application Requirements

To apply for one or more of these positions, candidates are asked to:

  • Clearly state which role(s) they are applying for
  • Write a short (300 word) summary of skills, experience and knowledge they have that align with job-specific duties and capabilities of the role/s (as set out in this job documentation)
  • Provide an updated resume
  • Provide contact details for two referees

Applications must be submitted through the IP Australia Web Recruitment system (ESS)
***Please note: Australian Citizenship is required in order to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Assessment Method

Applicants may be assessed on application only. Interviews may not be conducted.

A merit pool will be created as appropriate.

Contact Officer

For further information pertaining to this job please contact Clair McNally 02 6283 2167.

Apply for this role

Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Wednesday, July 10, 2019