Director - People, Communication & Change Management

Position Title: Director of People, Communication and Change Management
Classification: Executive Level 2
Position Number: 7187
Tenure: Non-Ongoing
Duration: Up to 2 years
Section: NA
Group: Future Way of Working
Division: Policy and Corporate
Location: ACT
Immediate Supervisor: General Manager
Security Classification: BASELINE

Group Responsibilities

At IP Australia we want to be an employer of choice and a leader in terms of flexible, forward thinking conditions and employee benefits. To achieve this we’ve established a key program to draw together initiatives and projects to move us toward our Future Way of Working (FWOW) Program.

The FWOW Program draws together three inter-dependent projects focused on People, Place and Technology to create our workplace for the future.  Successful delivery of the program requires a strong focus on people, communication and change over the next two years as we transform our organisation and transition our work force to a more flexible way of working. 

Please note – this process may also be used to backfill vacancies which may arise across IP Australia.

Section Responsibilities

This small team is responsible for designing and driving the implementation of the people element of IP Australia’s Future Way of Working program. The team will work closely with the other elements of the program to ensure a coordinated whole-of-agency approach to IP Australia’s people strategies, policies and processes deliver a flexible, adaptable work environment for our workforce now and into the future.  

Job description / Context of the role

The occupant of this position will be directly responsible for designing and driving the implementation of the people element of IP Australia’s FWoW program. The successful applicant will provide leadership, guidance and direction to ensure best practice people management strategies and practices are considered in driving transformation change for the organisation to work flexibly now and into the future.

The successful applicant will ensure the people aspects of the program align with intent and direction of the organisations workforce planning models, practices and objectives. 

We are seeking an experienced professional with demonstrated experience in transformational change programs. They will have a thorough understanding and working knowledge of best practice strategies to guide staff to lead, manage and work differently into the future.

The successful applicant will be an experienced leader who can think strategically, influence, plan and execute and work in a small, dynamic team. They will have experience working with senior leaders, external providers and staff to drive and influence change.  
They will be a flexible, adaptable professional who can balance competing priorities, with a proven track record of effectively managing a range of stakeholder relationships to deliver quality results.

Job Specific duties

The Director of People, Communication and Change Management will:

  • Provide support to the General Manager of the program to ensure strong coordination of the people, change and communication activities and these are well managed across all three elements of the program (People, Place and Technology). 
  • Provide leadership of the people aspects of the program, with a focus on embedding and advancing flexible working arrangements through effective people strategies and practices.
  • Strategically manage activities and resources including high level project management and effective liaison with a range of stakeholders.
  • Work collaboratively with the Project Managers for the Place and Technology elements.
  • Improves organisational performance through effective engagement with and management of risk within relevant sphere of influence.
  • Establishes clear expectations and creates an environment to achieve stated goals and objectives, takes ownership and honours commitments.
  • Maintain an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.

Job Specific Capabilities

  • Demonstrated leadership in workplace change including leading others to participate and contribute to successful outcomes. 
  • Ability to establish clear expectations and create an environment to achieve stated goals and objectives, take ownership and honour commitments.
  • Demonstrated track record of attitudes and behaviours responsive to workplace change (including participates in and encourages others to participate in change and contribute to successful outcomes)
  • Demonstrated ability to think strategically and problem solve, 
  • Excellent interpersonal skills including the ability to effectively build relationships with, and influence, a range of stakeholders. 

Eligibility qualifications / Knowledge required

  • An academic qualification in the field of human resources, change management, communication or a related field is highly desirable.

Application Requirements

To apply for this position, candidates are asked to:

  • Submit a one-page letter (750 words max) covering their experience and achievements relevant to the advertised position and required capabilities.
  • Provide a current CV detailing recent employment history.
  • The name and contact details of one referee. 

Applications must be submitted through the IP Australia Web Recruitment system (ESS).

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements

Selection Criteria

  • Proven experience and success in driving cultural change programs.
  • Demonstrated ability to develop strategically important relationships and partnerships with internal and external stakeholders.
  • Strong strategic thinking skills and the ability to promote and share a strategic vision.
  • Highly developed leadership and management skills including the ability to manage multidisciplinary projects.
  • Proven experience in leading teams to deliver outstanding people and communication outcomes.

Contact officer

For further information pertaining to this job please contact Karen Randell on 0402 052 834.

Apply for this role

Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.

 

Job documentation updated and endorsed for use: 
Monday, November 6, 2017