Position Title: Internal Communication Adviser 
Classification: APS Level 6
Position Number: 7107
Tenure: Non-ongoing for 12 months with the possibility of extension
Section: Internal Communication and Change 
Group: People and Communication Group
Division: Policy and Corporate
Immediate Supervisor: Assistant Director Organisational Communication and Change
Security Classification: Entry Only

Group Responsibilities

People and Communication Group provides specialist HR and strategic communication expertise to support and enable IP Australia’s reputation with our staff, external stakeholders and customers. This includes specialist communication support to enable IP Australia’s organisational culture and drive external public engagement and awareness activities.

Section Responsibilities

The Organisational Communication and Change team is a small team responsible for promoting staff engagement through effective strategic internal communication approaches.  

Job description / Context of the role

We are seeking an experienced communication professional to work as part of a small team to assist with planning and managing IP Australia’s internal communication priorities and channels, including internal staff events. This includes balancing competing priorities, and working with key stakeholders to effectively develop, implement and evaluate internal communication plans and staff events.

Job Specific duties

This role provides internal communication and event support as part of coordinated communication efforts to support IP Australia staff. This includes developing effective and engaging communication material for internal audiences across multiple channels; and managing all aspects of internal events from content and logistics planning to delivery and evaluation as part of coordinated internal communication activities and plans.  The position requires a well-organised communication professional who is capable of effectively juggling multiple priorities in a fast-paced work environment.  

Duties include: 
•    Working in a small dynamic team to develop, implement and evaluate effective internal communication events and activities aligned to IP Australia’s strategic priorities.
•    Contributing specialist internal communication and event advice to achieve communication outcomes for the agency including managing event logistics and technical capabilities to reach a flexible workforce.
•    Building and maintaining relationships with staff across IP Australia to provide advice and support on communication activities and content.
•    Contributing to and drive corporate internal communication and event platforms such as key intranet homepage content for all staff and other digital platforms.
•    Actively seeking out best practice approaches, both private and public sector, to inform and enhancing internal communication efforts including IP Australia’s move to a flexible workplace.
•    Demonstrating attitudes and behaviours responsive to workplace change (including participating in and encouraging others to participate in change and contribute to successful outcomes).
•    Improving organisational performance through effective engagement with and management of risk within relevant sphere of influence.
•    Establishing clear expectations and creating an environment to achieve stated goals and objectives, taking ownership and honouring commitments.
•    Maintaining an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.

Job Specific Capabilities

•    Demonstrated communication and event management experience, including providing expertise and advice to internal stakeholders on effective internal communication approaches and events.
•    Demonstrated ability to work in a small dynamic team balancing competing priorities to deliver quality communication outcomes aligned to the organisation’s strategic priorities.
•    Well developed written and oral communication skills, particularly the ability to author and edit complex information into easy-to-understand materials that meet government accessibility standards.
•    Demonstrated excellent stakeholder relationship management skills including the ability to negotiate persuasively. 

Eligibility qualifications / Knowledge required 

•    Qualifications and demonstrated working knowledge in communication or a related field is highly desirable.

Application Requirements

To apply for this position, candidates are asked to:
•    Frame their responses within the context of the job specific duties and job specific capabilities of the role (as set out in the job advertisement), and provide an explanation of how their skills, knowledge and experience are relevant to this role (no more than 750 words). 
•    Provide a current CV detailing recent employment history which is relevant to the advertised position. 
•    Provide the name and contact details of one referee. 

Applications must be submitted through the IP Australia Web Recruitment system (ESS).
Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Contact officer

For further information pertaining to this job please contact Karen Randell on 02 6283 2199.

Apply for this role

Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Thursday, September 5, 2019