Position Title: People Management Director
Classification: EL2
Position Number: Several
Tenure: Ongoing and Non-Ongoing
Duration: Non-ongoing role is for 12 months with the possibility of extension or  becoming permanent
Section: People Management
Group: People and Communication
Division: Policy and Corporate
Location: ACT
Immediate Supervisor: Executive Level 2
Security Classification: BASELINE

Please Note:  This Job Documentation was amended on Friday, 13 July 2018.

Group Responsibilities

The role of the People and Communications Group is to provide leading edge specialist HR, strategic change and strategic communication expertise.

Section Responsibilities

Working to the Chief HR Officer (CHRO), People & Communication Group, the Human Resource Management Section (HRM) provides the full range of human resource services and advice aimed at achieving and supporting a professional, highly skilled and committed workforce that is able to improve IP Australia’s business performance and meet the organisation’s current and future business needs.

Job Description / Context of the Role

Occupants of the People Management Director positions will have a core role leading one of the three HR sections, across an integrated and tiered service delivery model: Workforce Planning and Recruitment; People and Organisational Development; and People Support. This will include providing direct support and partnering with IP Australia executives, collaboration with HR Leads, EL1 SMEs and the CHRO, to agilely and strategically anticipate, identify and solve problems to achieve business critical objectives.

IP Australia is looking for experienced HR specialists to lead a team of HR professionals. The successful candidates will be excellent communicators who have a demonstrated ability to build productive working relationships; have strong strategic thinking and analytical skills; be innovative problem solvers; have a good eye for detail; prioritise tasks appropriately; and will bring with them a track record of achieving high quality results. The successful candidates will establish and implement HR efforts that effectively communicate and support IP Australia’s objectives and strategic vision.

Job Specific Duties

The occupants of these positions will need to have, high level expertise and knowledge of contemporary human resource management in the Australian Public Service environment.

An important personal contribution by the occupant of this position will be the building and maintaining of effective working relationships with managers, senior executives and other key people in IP Australia as well as those in other relevant agencies.

The functions of the three sections include the provision of services and advice across a broad range of human resource management areas including:

Workforce Planning and Recruitment

  • Workforce planning and associated activities
  • Organisational design and culture
  • Attraction and recruitment

People and Organisational Development

  • Learning and development
  • Talent management and succession planning
  • Performance coaching and support
  • Capability identification and management

People Support

  • Employment framework and associated conditions
  • Enterprise Agreement negotiations
  • Pay and conditions
  • Human Resource Policy
  • Workplace Health and Safety and wellbeing
  • Performance and Conduct Management
  • Diversity and Inclusion
  • Health Case Management

All Areas

  • Demonstrates attitudes and behaviours responsive to workplace change (including participates in and encourages others to participate in change and contribute to successful outcomes)
  • Improves organisational performance through effective engagement with and management of risk within relevant sphere of influence
  • Establishes clear expectations and creates an environment to achieve stated goals and objectives, takes ownership and honours commitments
  • Maintains an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.

Job Specific Capabilities

The Directors of these roles must possess capabilities to:

  • Partner with CHRO, other Section Leads and Executives in planning to anticipate environmental and internal change impacts on the IP Australia workforce and mitigate risks in talent acquisition, productivity, efficiency and effectiveness
  • Lead the development of HR strategies to enable alignment and delivery of HR practice within their Section of either Find, Develop or Support and across the tiered HR service delivery model. Define the focus of and integrate the HR Section to align and support the objectives of the organisational strategies and agreed HR strategies (which will enable organisational outcomes)
  • Accountable for the leadership of and effective integration of their Section within the HR function and across IP Australia
  • Custodian of the HR policy architecture, implementation and compliance across their Section, HR function and IP Australia to ensure succession, talent acquisition and retention, change resilience, organisational and individual performance
  • Contribute to the ongoing review of HR policy, as well as employment regulations, collective agreements, and current organisational policies within their Section and across the HR function. Ensure compliance with applicable regulations
  • Ensure required organisation cultural traits are embedded in all HR practice areas to support the achievement of IP Australia’s strategic and operational objectives
  • Contribute to the establishment of HR service performance metrics, analyse the performance measures, reporting of and identify and implement HR service improvements within Section and across the HR function
  • Strategically contribute to the architecture of the data infrastructure and HR systems within their Section and across the HR function to ensure the effective management of data access, storage, conversion, and maintenance of data integrity
  • Support the design, build, test and deployment of HR technology. Gather and provide business requirements
  • Develop, manage and report on the HR Section budget in line with IP Australia business planning and risk performance reporting framework
  • Attract, recruit, effectively on-board, develop and support HR practitioners within their Section to ensure their understanding of IP Australia context and key stakeholders

Eligibility Qualifications / Knowledge Required

Mandatory:  Relevant qualifications and professional memberships and/or a minimum of five years executive HR experience.

Application Requirements

Applicants are not required to write specifically to the selection criteria, but are requested to submit a cover letter (maximum 1000 words) outlining their experience and achievements relevant to the advertised position, required capabilities and CV detailing recent employment history and referee details.

Please identify the role your skills are most aligned to.

The dot points provided under each capability are to be used as a guide in developing your response and do not have to be addressed individually.

Applications must be submitted through the IP Australia Web Recruitment system (ESS).

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Selection Criteria

1. Professional, trusted in approach and HR expertise

  • Demonstrated experience in leading an HR function or large HR team/section
  • HR technical expertise within one or two HR functional areas and demonstrated ability to operate across an integrated HR function
  • Strong strategic and critical thinking, evidence based research, critical thinking, data and analytical skills leading to the provision of clear, accurate and trusted advice
  • Understand legislative frameworks, organisation obligations and practical implications
  • Lead, manage, coach and develop people
  • Manage projects, contracts, risk and budgets/finances
  • Demonstrated data literacy and fluency and use of technology

2. Agile in mindset and practices

  • Deal with, clarify and respond to ambiguity and ongoing change
  • Emotional intelligence, agility and personal resilience
  • Open mindset and ability to listen and learn
  • Adaptable and work flexibly
  • Commitment to personal development
  • Willingness to give things a go

3. Connect with shared purpose to the business

  • Demonstrated understanding of an organisation’s workforce and importance of the employee experience/value proposition
  • Demonstrated ability to work collaboratively and in partnership
  • Strong customer service capabilities
  • Value differences and diversity
  • Nurture internal and external relationships
  • Communicates clearly, both written and verbal

4. Ethical

  • Understand the professional and ethical principles which guide HR
  • Demonstrated support of senior executives in ensuring an ethical organisational culture
  • Understand HR’s role in the ethical decision-making process
  • Apply ethical decision-making tools to ethical workplace dilemmas

5. Deliver collaborative innovative solutions

  • Understand organisation purpose, priorities and develops appropriate strategies and innovative solutions
  • Ability to develop innovative, efficient and effective HR policies, initiatives and practices which ensures talent acquisition, productivity, efficiency and effectiveness
  • Engage with, develop ideas to solve problems and carry through to impact (responding to risks (and failure) and opportunities)

Contact Officer

For further information pertaining to this job please contact Gemma Smith on 02 6222 3677 or gemma.smith@ipaustralia.gov.au 


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Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Tuesday, July 10, 2018