Unfortunately, due to a system outage, access to the IP Australia recruitment system will be suspended until Tuesday, 23 April 2019. 

During this time we welcome applications via email to the IP Australia Recruitment Team - recruitment@ipaustralia.gov.au

We apologise for this inconvenience.

Please contact us on (02) 6283 2567 during business hours should you have any questions.

**Please note IP Australia will be closed on the Easter public holidays.


Position Title:  Planning and Reporting Officer
Classification:  APS 5 & APS 6
Position Numbers:  8122 and 5889
Tenure:  Ongoing
Duration:  Ongoing
Section:  Strategic Planning, Data and Governance
Group:  People and Communication Group
Division:  Policy and Corporate Division
Location:  ACT
Immediate Supervisor:  EL1, Manager, Strategic Reporting and Planning
Security Classification:  Baseline Protected

Group Responsibilities

The People and Communication Group (PCG) provides specialist HR, strategic communication, strategic planning, data management, governance and change management expertise to support and enable IP Australia’s reputation with our staff, external stakeholders and customers. This includes specialist communication, strategic planning and change management support to enable IP Australia’s organisational culture, and drive external public engagement and awareness activities.

Section Responsibilities

The Strategic Planning, Data and Governance section supports IP Australia’s senior executives by providing the evidence they need to guide strategic and business decisions. This includes a range of performance reports and analysis as well as provision of the agency’s Operational and Corporate Planning cycles. Aspects of corporate governance are also undertaken by the team, including input into the Portfolio Budget process, annual reporting and the provision of the agency’s annual performance statement as required by the Public Governance, Performance and Accountability Act 2013, and the provision of the agency’s annual self-assessment under the Regulator Performance Framework. The team is responsible for the management and ongoing governance of data assets owned by the People and Communication Group, and the preparation of robust business intelligence and analytics products linked to these assets. The section works closely with IP Australia’s Chief Data Officer to deliver on PCG’s commitments under IP Australia’s Data Matters Strategy. 

Job Description / Context of the Role

The APS 5 and APS 6 Planning and Reporting Officers are responsible for supporting the Manager, Strategic Planning and Reporting to deliver Corporate and Operational planning and reporting solutions for IP Australia. 
These roles have responsibility for the coordination and ongoing refinement of planning and reporting processes that underpin IP Australia’s Corporate Performance and Reporting Framework. The Framework is a living document designed to ensure IP Australia’s approach to integrated planning and reporting across the agency effectively meets the PGPA Act 2013 requirements, while balancing business needs. 

These roles have responsibility for scheduling and supporting workshops as appropriate with senior stakeholders to develop material for IP Australia’s Corporate Plan and Division Operational Plans. 

These roles have responsibility for coordinating and quality assuring corporate reporting products, and working with the communications team to ensure key messages are communicated effectively across the agency. 

These roles have responsibility for coordinating the Annual Report process including drafting and quality assuring content for the Annual Performance Statement, in alignment with the agency’s preparation plan.

These roles have responsibility for assisting with the design and coordination of the customer intelligence survey, to support a thorough and objective assessment of our performance from the customer’s viewpoint. This provides a catalyst to embed continuous improvement into the planning cycle, to drive practical action for improvement and address specific business needs. 

Job Specific Duties

  • Delivering IP Australia’s Corporate Plan in line with legislative requirements
  • Development of IP Australia’s Corporate and Operational Planning processes
  • Preparation of IP Australia’s Annual Report, Departmental Reports, Quarterly and operational reports
  • Management and provision of agency surveys that relate to Corporate and Operational Planning
  • The ability to build and maintain effective working relationships with senior stakeholders  
  • Development of IP Australia’s self-assessment under the Regulator Performance Framework
  • Positive participation in change processes to ensure successful outcomes
  • Build capabilty for outcome reporting and development of robust performance criteria across key stakeholders (managers, senior executives, IP Australia’s Planning Managers and other key stakeholders)
  • Support the Manager, Strategic Reporting and Planning in the delivery of IP Australia’s Customer Satisfaction Survey
  • Demonstrate attitudes and behaviours responsive to workplace change (including participating in and encouraging others to participate in change and contribute to successful outcomes)
  • Improve organisational performance through effective engagement with and management of risk within relevant sphere of influence
  • Establish clear expectations and create an environment to achieve stated goals and objectives, take ownership and honour commitments
  • Maintain an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and commit to promoting a healthy and safe workplace

Job Specific Capabilities

  • Working with a large number of senior stakeholders across the business, the role requires high-level communication skills, a sense of initiative, a strong outcomes focus, and capability to exercise sound judgement in the handling of complex and/or sensitive issues and competing priorities
  • The ability to thrive in a fast-paced working environment, working to short deadlines in a small team
  • Excellent organisational skills and ability to manage competing priorities
  • Strong stakeholder engagement skills to help understand current and future business requirements, and design planning and reporting products to support these needs
  • Demonstrated ability to work collaboratively across a small section to deliver improved planning and reporting solutions for the business
  • Contribute to the continuous improvement of IP Australia’s Corporate Performance and Reporting Framework
  • Active participation in cross agency networks and communities of practice related to the role

Eligibility Qualifications / Knowledge Required

  • Strong working knowledge of the PGPA Act 2013 as it relates to corporate planning and reporting, associated Resource Manage Guides, and strategic and operational planning and reporting practices 
  • Awareness and understanding of the Regulator Performance Framework reporting requirements 
  • Experience with assurance structures and performance reporting
  • Relevant qualifications in the field of planning, reporting and/or evaluation are desirable

Application Requirements

Applicants are not required to write specifically to a set of selection criteria, but are requested to submit a pitch (maximum 1000 words) outlining their experience and achievements relevant to the advertised position, required capabilities and CV detailing recent employment history and referee details. Please indicate which role(s) you are applying for in your pitch.

Applications must be submitted through the IP Australia Web Recruitment system (ESS)

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Contact Officer

For further information about this role please contact Louise Salway on 02 6283 2577 or louise.salway@ipaustralia.gov.au.


Apply for this role

Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Tuesday, April 9, 2019