Position Title:  Workforce Planning and Organisation Culture Subject Matter Expert
Classification:  APS6
Position Number: 7122
Tenure:   Full time or part time
Duration:  Ongoing
Section:  People Management
Group:   People and Communication Group
Division:  Policy and Corporate Division
Location:  ACT or remote working opportunities available
Immediate Supervisor: People Management Assistant Director
Security Classification:Baseline Protected

Group Responsibilities

People and Communication Group provides specialist HR, strategic communication, strategic planning, data management, governance and change management expertise to support and enable IP Australia’s reputation with our staff, external stakeholders and customers.

Section Responsibilities

Working to the Chief HR Officer (CHRO), People & Communication Group, the People Management Section provides the full range of human resource services and advice aimed at achieving and supporting a professional, highly skilled and committed workforce that is able to improve IP Australia’s business performance and meet the organisation’s current and future business needs.

Job Description / Context of the Roles

The Workforce Planning and Organisation Culture  Subject Matter Expert is responsible for coordinating activities which support IPA to identify the organisational culture we need and undertake activities to adjust and monitor our culture.  IP Australia requires a workforce that is flexible, agile and responsive in order to achieve its strategic objectives.

Job Specific Duties

The Workforce Planning and Organisation Culture  Subject Matter Expert will have the following key duties:

  • Coordinate activities which support IPA to identify the culture we need and undertake activities to adjust and monitor our culture.
  • Contribute technical expertise to provide a high quality, contemporary workforce planning and organisation culture service to internal customers.
  • Exercise good judgement to provide expert advice and interpretation with limited guidance
  • Partner with managers and stakeholders, collaborate across the HR function and build and maintain external networks.
  • Research best practice in workforce planning and organisation culture, recommend strategies consistent with organisational strategic direction and culture, and participate in implementation.
  • Prepare correspondence, reports, briefing papers, policies and procedures.
  • Monitor metrics and data to identify trends, risks and opportunities to improve service delivery
  • Maintain professional knowledge and continue to develop knowledge and expertise.
  • Evaluate effectiveness of risk management and risk assessment activities within workforce planning and organisation culture.

Job Specific Capabilities
Our ideal candidate will:

  • Have contemporary knowledge of current best practice in workforce planning and organisation culture
  • Have effective interpersonal and communication skills leading to strong working relationships and the ability to work collaboratively and in partnership with stakeholders
  • Be highly motivated, organised, proactive, display excellent time management, problem solving skills and strong attention to detail
  • Have strong analytical and research and writing skills
  • Have experience in delivering customer focused HR services to achieve positive outcomes within agreed timeframes/budget and risk appetite in line with agency objectives
  • Have emotional intelligence and personal resilience, and be able to work flexibly

Eligibility Qualifications / Knowledge Required
Mandatory:  A minimum of 5 years HR experience, preferably in workforce planning and/or organisation culture.
Desirable:  Qualification in human resource management, or Australian Human Resource Institute Certification.

Application Requirements

Applicants are not required to write specifically to a set of selection criteria, but are requested to submit a cover letter (maximum 1000 words) outlining their role preference, experience and achievements relevant to the advertised position, required capabilities and CV detailing recent employment history and referee details.

Applicants must be available for interviews on Tuesday, 18 December 2018.

Applications must be submitted through the IP Australia Web Recruitment system (ESS)

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Contact Officer

For further information about this position please contact either Belinda Deacon on 02 6283 2780 or belinda.deacon@ipaustralia.gov.au


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Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Thursday, December 6, 2018