eServices replacement - building blocks
24 August 2020

We’re excited to announce that the development of our new online services platform has commenced. The new platform will replace our existing eServices with a more modern, efficient digital experience that better meet the needs of our customers.

We are committed to putting customers at the centre of this large-scale transformation and are giving our customers access to the new IP Australia online services platform to try our new digital features and streamlined services.

Using your existing eServices account login details, you can access the new experience to undertake the new streamlined trade mark renewal process (beta).

Try our new online services platform.

What can I expect?

  • A user-friendly interface with new capabilities
  • A new and improved experience that focusses on self-service
  • More streamlined processes for applying and managing IP rights
  • A more compatible service across different devices - so you can access our services anywhere, anytime

What’s next?

Our services will shift to the new platform in a staged approach over the next twelve months, so you will soon start to see changes when accessing our services. There should not be any interruptions to our services, we appreciate your patience while we make these improvements.

To help us best meet our customers’ needs, you can use the feedback tool to provide valuable feedback or rate your experience. All feedback will be collected anonymously and will help us further optimise the user experience.

To stay up to date with the improvements to our online services, register to receive notifications from the project team, or sign up to our fortnightly newsletter, What’s New.