In 2015 we conducted a consultation on a proposal for expanding our automated processes as announced by the Hon Karen Andrews MP.
We released a paper seeking public input on the proposals which closed on 15 July 2015. The government is currently considering the proposal in view of the input received.
Why are we doing this?
We are investigating ways to align and streamline our processes, improve service delivery and reduce unnecessary delays. This will make administration of the system more efficient for users and for us.
Public consultation paper
The following consultation paper outlined a proposal for the expanded use by IP Australia of automated processes:
We received the following non-confidential submissions: