Last updated: 
8 November 2018

Rebuilding our customer facing digital platforms and services

Businesses know how important Intellectual Property (IP) is and ensuring we have modern systems available to secure and manage that value is essential. 

The IP professional sector ranges from large international firms to small Australian firms and SMEs. For organisations of every size, having access to modern application platforms, case management systems and progressive ICT solutions is underpins the service they provide their clients and is critical to their competitiveness.

Through our Digital Business Transformation program we’re building modern platforms and services and will open our transactional systems to the private-sector using APIs.

We will collaborate with the the private-sector to encourage innovation and development using our APIs to create a diverse range of services which enable IP Professionals and IP rights owners, both in Australia and around the world.

The problem

Each year IP Australia processes over $200 Million in transactions. But just 30% of these transactions are received through our current B2B solution.

Because of the complexity of integrating with B2B, the solution has only been accessed by large, high volume firms who can afford the initial investment and ongoing maintenance.   

As a result, many IP Professionals working at smaller firms don't have access to integrated solutions to manage applications and renewals which would provide efficiencies for their businesses and the clients they support.

By using APIs to expose our services, we will allow the ICT industry to innovate and build solutions for IP professionals and IP rights owners in firms of any size.

The opportunity

An opportunity exists for ICT professionals and businesses to develop IP right application and management solutions for the IP industry. 

By using our APIs, these solutions will enable IP professionals and IP rights owners to manage IP rights far easier and with much greater efficiency. 

IP is a global industry and solutions need to be considered in the international context.

As part of the Digital Business Transformation program we will create a technical reference group which will inform the development of our APIs. We want to make sure that our APIs meet the needs of ICT developers building solutions and the IP professionals who will ultimately use the solutions.

Want to know more?

To connect with ICT Industry and IP Professionals, we will host sessions to highlight the Digital Business Transformation program and our proposed development roadmap. These sessions, planned for January 2019, will be hosted in Sydney, Melbourne and online.

We have invited participation from a variety of large and small IP firms and the ICT sector. We want these collaborative events to build a community where we can draw on experience to build great solutions for our customers.

You can subscribe and stay up to date with the Digital Business Transformation program.