IP Australia’s annual Customer Satisfaction Survey 2021 opens on Monday 12 April 2021. Customers who have conducted transactions with IP Australia in the past 12 months (via online services) will receive an email from Orima Research (the organisation administering the survey on behalf of IP Australia) with a link to complete the survey online.
We are currently processing a high volume of new innovation patent filings. As a result, you may experience a delay in having your innovation patent granted.
The latest update to our new online services is supporting a better experience for our trade mark customers.
The latest update to our online services is here, and it features an improved experience for our patent and plant breeder's rights customers.
Online services will replace eServices from 1 July 2021. As a result, eServices will no longer be accessible from 30 June 2021. This means all customers will need to file and manage their IP rights in our new online services.
IP Australia’s Indigenous Knowledge Consultations 2021 are now open until 25 May 2021.
We are upgrading our online services platform to provide a more modern, intuitive and streamlined digital experience.
The upgrade of our online services is progressing well and many of our customers have switched over to start accessing IP Australia’s services via the new platform.
As part of IP Australia’s Indigenous Knowledge Work Plan 2020-21, and in preparation for next year’s consultations, we’ve published two new research papers by Terri Janke and Company.
We are improving the experience for our customers filing new design right applications.