Last updated: 
24 June 2019

Transforming our customer facing digital services

IP Australia is currently undertaking a large-scale transformation of our customer facing digital platforms and services, including our B2B solution and our online services (eServices) platform.

The Transactional Digital Services (TDS) program is building modern, efficient and customer centric transactional platforms and services using Application Programming Interfaces (APIs).

Our new B2B solution

High-volume IP Australia customers interested in our B2B solution can visit our APIs page to browse our API library and to learn more.

Upgrading our online services

IP Australia is upgrading our existing online services platform with a more modern, efficient digital experience to better meet your needs.

Our services will shift to the new platform in a staged approach, so you will soon start to see changes when accessing our services.

We are committed to putting our customers at the centre of this large-scale digital transformation and will be rolling out customer testing with select customers throughout the program.

There should not be any interruptions to our services, but you will notice changes in your online experience.

We appreciate your patience while we make these improvements.

Want to get involved?

If you’re interested in being involved in future testing, please find more information in Alpha and Beta products page.

Program webinars

We host regular webinars to give program updates, technology demonstrations and seek feedback. Visit our webinars page to register for upcoming webinars, or watch past webinars.