Location of service: 
Nationally via digital, ACT, NSW
Services offered via digital means: 
Yes, via Skype, Blackboard Collaborate Ultra, Drop Box and Survey Monkey (or similar platform).
IP Right: 
Patents, Trade marks

$280/hr; $2,000/day (inc. GST) (up to 8 hours); Reduced rates where an extended mediation is requested: $199/hr (inc.GST)

Mediation experience

At the commencement of 2016, Crafted Consulting Pty Ltd was established to provide clients with:

  • mediation, conciliation and facilitation services;
  • management advisory services in employment matters, including privacy compliance; and
  • development and delivery of tailored training (learning and development) programs.

In relation to demonstrable mediation experience, Jane Diedricks, Director of Crafted Consulting Pty Ltd, has completed a number of facilitation and mediation engagements with Relationships Australia and Julia Burns Consulting Pty Ltd, primarily involving workplace disputes in the public and private sectors, including small and medium enterprises.  All matters mediated were resolved to the satisfaction and agreement of the parties.

Jane is currently engaged by YWCA Canberra to deliver training to participants in the YWCA’s ‘She Leads’ Diploma of Management and Leadership.  The units Jane delivers address dispute resolution frameworks and provide practical guidance in implementing dispute resolution techniques, including mediation.

As Unit Convenor for the units Law of Obligations and Law of Employment at the University of Canberra, Jane delivers lectures and co-ordinate several practical assessment tasks that focus on matters involving IP disputation and practical avenues for dispute resolution.  Jane has also delivered Negotiation skills training to several Commonwealth Government agencies throughout 2016.

Jane possesses significant experience in ICT service delivery matters (please see paragraph, specialist experience and qualifications). Jane was responsible for managing litigation, however a great deal of her role focused on facilitating resolution of contractual disputes and/or involvement in the mediation process rather than proceeding to litigation (including working with all stakeholders to identify pathways for improved working relationships and service delivery within the existing contractual framework).

Mediation qualifications

Jane Diedricks is a nationally accredited mediator (NMAS) until March 2019 and is a Professional Member of the Resolution Institute.

Specialist experience and qualifications


  • Graduate Diploma of Legal Practice (with Distinction)
  • Graduate Certificate of Human Resource Management
  • Bachelor of Laws (Hons)
  • Residential intensive - Information Technology Contracting Law (Masters of Law unit LAWS70362) at the University of Melbourne – completed in 2014 (content included subsistence of copyright, infringement and copyright clearance; ownership of IP and moral rights; copyright licensing, Patent Protection, Dispute Resolution).
  • Bachelor of Arts
  • Cert IV Government (Procurement and Contracting)

Specialist experience

Jane has previously worked in management and legal roles for over 15 years in the private and public sectors.  In her most recent role (prior to the creation of Crafted Consulting Pty Ltd), Jane was the Director, Legal and Commercial, for a specialist Commonwealth law enforcement agency providing specialist ICT services to Commonwealth, State and Territory law enforcement and national security agencies.  A large component of her legal advisory work was in relation to IP matters, concerning policing information and the Commonwealth and State and Territory agencies, and the collection, use and sharing of biometric information across domestic and international borders for the purposes of law enforcement.  As a component of this work, Jane was responsible for all legal issues associated with the delivery of a renewed biometric capability to deliver the National Automated Fingerprint Identification System (‘NAFIS’).  In this regard, Jane is proficient in understanding the complexities associated with ICT technologies involving sensitive information/data, algorithms and templates, identifying pathways for resolution to the satisfaction of all parties (multi-party negotiation in the national law enforcement context).  Jane was also responsible for the provision of legal and privacy advice in relation to ICT service delivery concerning facial recognition and familial and kinship matching.

Jane has been recently engaged by a private biometrics consultancy to assist them in the implementation of a biometric capability at a private organisation, including liaison with stakeholders to ensure clarity concerning the compliance responsibilities of various stakeholders. Jane’s experience also includes facilitation and mediation with service providers in relation to responsibilities for data collection, use, protection and storage; licensing arrangements, and clarity as to copyright requirements.

Jane is the current Unit Convenor for the Law of Employment and Law of Obligations units at the University of Canberra (units of the LLB and Juris Doctor programs). The unit, Law of Employment, includes an analysis of employee duties, IP and moral rights in the context of employee inventions.