An ISO 9001 Quality Management System (QMS) offers a comprehensive framework on which to build processes that help ensure key business objectives are achieved. ISO 9001 has received widespread international recognition as almost one million certificates worldwide have been issued. ISO 9001 compliant business management systems have been adopted across all industry types, from manufacturing through to professional service organisations.
A Quality Management System enables management to:
- Improve internal efficiency
- Boost customer confidence
- Increase staff moral and productivity
- Identify system problems
- Recognise new ways to solve problems
- Encourage and improve staff performance