Last updated:
3 July 2019
Online services user guides
Additionally, these specific online services user guides provide step-by-step examples of a number of different service request types that are available through our online services portal.
General online services request
General eService transaction structure
General eService transaction structure
in PDF format [148.03 KB] General eServices request guide
General eServices request guide in PDF format [285.49 KB] eServices correspondence request guide
eServices correspondence request guide in PDF format [218.07 KB] TM Headstart (pre-application service) Amendments
TM Headstart (pre-application service) Amendments in PDF format [324.77 KB] TM Headstart (pre-application service) Part 1
TM Headstart (pre-application service) Part 1 in PDF format [502.18 KB] TM Headstart (pre-application service) Part 2 Payment
TM Headstart (pre-application service) Part 2 Payment in PDF format [204.05 KB] Exam Response guide
Exam Response guide in PDF format [367.22 KB] New PCT International Application eServices Guide
New PCT International Application eServices Guide in PDF format [475.6 KB]