Last updated:
3 July 2019
Online services user guides
Additionally, these specific online services user guides provide step-by-step examples of a number of different service request types that are available through our online services portal.
General online services request
General eService transaction structure
General eService transaction structurein PDF format [148.03 KB]
General eServices request guide
General eServices request guidein PDF format [285.49 KB]
eServices correspondence request guide
eServices correspondence request guidein PDF format [218.07 KB]
TM Headstart (pre-application service) Amendments
TM Headstart (pre-application service) Amendmentsin PDF format [324.77 KB]
TM Headstart (pre-application service) Part 1
TM Headstart (pre-application service) Part 1in PDF format [502.18 KB]
TM Headstart (pre-application service) Part 2 Payment
TM Headstart (pre-application service) Part 2 Paymentin PDF format [204.05 KB]
Exam Response guide
Exam Response guidein PDF format [367.22 KB]
New PCT International Application eServices Guide
New PCT International Application eServices Guidein PDF format [475.6 KB]