We are serious about the security of your information. We adhere to relevant government and industry standards for the protection of information collected from users of our websites.
We automatically encrypts information sent between your computer and our servers using SSL/TLS encryption whenever you log in to our eServices or use our Alternate Lodgement Services website to lodge an application for an IP right.
How do I know my information is encrypted?
You will be able to tell that your information is encrypted because the first part of the web address (URL) will read "https" instead of "http", and your browser will also display a padlock icon (the exact location of which will depend on the browser you are using).
Password protection (eServices only)
When you register with our eServices you provide a username and password that allows you to access information about your IP rights.
We encourage you to change your password frequently. Whenever you log in to eServices we will notify you how long it has been since your last password change. You can change your password at any time after logging in to eServices. It is important that you use a password that cannot be easily guessed and that you do not let anyone else know your password.
We tightly control the management of usernames and passwords. One of the ways we do this is to ask you to provide three sets of questions and answers which we call "shared secrets". Shared secrets are known only to you and us. These secrets provide an additional method of verifying your identity in case you forget your password or need other assistance in relation to your IP rights.
Other ways of transacting with IP Australia
Although we do our best to secure your information, you should be aware that there are inherent risks associated with transmitting information via the Internet. If you do not wish to use eServices or our Alternate Lodgement Services website, you can transact with us by post, fax, telephone or in person.
Australian Government Internet security advice
The Australian Government is committed to maintaining a safe, secure, resilient and trusted online environment that supports Australia's national security and maximises the benefits of the digital economy. In support of this goal, the Government provides a range of advice and assistance for Australians to help them stay safe online.
General Internet security advice
Cybersafety HelpButton - a free application that can be downloaded to provide easy access to cyber safety information for children and young people.
CyberSmart - a website containing educational resources on cyber safety for children, teenagers, parents, libraries and schools.
SCAMWatch - a website run by the Australian Competition and Consumer Commission (ACCC) designed to assist consumers and small businesses to recognise, avoid and report scams.
Internet security for businesses
CERT Australia - Australia's national computer emergency response team. Provides Australian businesses with information and advice about cyber security threats and mitigation techniques. Businesses are also encouraged to report cyber incidents to CERT Australia.
The Australian Federal Police - the Australian Federal Police website contains general information on technology enabled crime, including crimes committed against computers and computer systems; and the use of technology to commit or facilitate the commission of traditional crimes, eg fraud.
Australian Government Cyber Security Strategy
The Australian Government Cyber Security Strategy articulates the aims and objectives of the Australian Government's cyber security policy.
Last Updated: 24/10/2013