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Service Charter
Designs Service Level Committments
 | Designs - Charter Service Level Commitments |
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Formalities:
| Commitment |
Target |
| We will undertake a formalities check of your design application within two
months of receiving a request for registration. (We are working to reduce this to one
month). |
We will aim to achieve these 95% of the time. |
Registration:
| Commitment |
Target |
| We will register your design within one month of compliance with the formalities check. |
We will aim to achieve these 95% of the time. |
Examination:
| Commitment |
Target |
| We will examine and issue a report on your registered design within four months of
receiving your request for examination. |
We will aim to achieve these 95% of the time. |
| We will respond to correspondence relating to the examination of your design within four
weeks of receiving the correspondence. |
We will aim to achieve these 95% of the time |
| Examination reports will be free of substantive errors. |
We will aim to achieve these 95% of the time. |
Hearings:
| Commitment |
Target |
| We will issue our decision within three months of holding a hearing, unless we receive further submissions or evidence. |
We will aim to achieve these commitments 95% of the time. |
For our current compliance with these commitments, go to our Charter Report.
More Designs statistics are available at our IP Statistics page.
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