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IP Australia Customer
Service Charter
Trade Marks Service Level Committments
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Trade Marks - Charter Service Level Commitments |
Charter Home | Patents | Trade Marks | Designs | Plant Breeder's Rights | Customer Feedback | Reports
TM Headstart:
- We will respond to your TM Headstart request within 5 working days
of it being submitted.
Examination:
- We will examine and issue a report on your application for a trade mark within three months of receiving the application. (We are working to reduce this to two months).
- We will respond to correspondence relating to the examination of your application
within four weeks of receiving it.
- 98% of our examination reports will be free of substantive errors.
Hearings:
- We will issue our decision within three months of holding
a hearing, unless we receive further submissions or evidence.
Registration:
- We will register your trade mark within two weeks after
the opposition period has expired if no one has opposed the application and
any applicable fees have been paid.
For our current compliance with these commitments, go to our Charter Report.
More Trade Marks statistics are available at our IP Statistics page.
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