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Callers within Australia

For general enquiries please contact our Customer Service Centre on:

1300 65 1010
(9am-5pm Monday - Friday)

Fax: (02) 6283 7999 For more information on faxing material, see our Business Rules.

or E-mail assist@ipaustralia.gov.au

International callers

Phone: +61 2 6283 2999

Fax: +61 2 6283 7999

E-mail: assist@ipaustralia.gov.au

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Canberra Central Office Address

Street address:
Ground Floor, Discovery House
47 Bowes Street
Phillip ACT, 2606

Mailing address:
PO Box 200
Woden ACT, 2606

Phone numbers for customers with special needs:

Translating & Interpreting Service: 13 14 50

TTY for hearing impaired callers: (02) 6283 2363

Other Central Office Contacts

General enquiries: 1300 651 010

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State Offices

Office opening hours 9:00 am to 5:00 pm weekdays.

Phone: 1300 651 010

Customers wishing to attend the NSW, VIC or SA state office are encouraged to ring 1300 651010 first to make an appointment. This will ensure prompt and thorough attention is paid to all enquiries.

The appointment system is being given a three month trial and feedback from customers is welcomed.

Adelaide

Innovation House
East Wing
Mawson Lakes Boulevard
MAWSON LAKES
Adelaide SA 5095

Brisbane Level 15
Brisbane Club Tower
241 Adelaide Street
BRISBANE QLD 4001
Hobart

4th Floor
AMP Building
27 Elizabeth Street
Hobart TAS 7000

Melbourne Level 1, 257 Collins Street
Melbourne Vic 3000
(Access via lifts at rear of building)
Sydney Level 1, Bay 8
Locomotive Workshop
Eveleigh NSW 1430
Map
Perth 2nd Floor, East Point Plaza
233 Adelaide Terrace
Perth WA 6000


Professional Standards Board for Patent and Trade Mark Attorneys

Phone: (02) 6283 2345
Fax: (02) 6285 1048

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Patent, Trade Mark and Design collections

Below is a list of all Patent, Trade Mark and Design collections and where they can be found in each State.

Australian Capital Territory Collections
Western Australian Collections
Victorian Collections
Tasmanian Collections
South Australian Collections
Queensland Collections
New South Wales Collections

IP Australia’s customer service commitment

IP Australia is committed to providing our customers with excellent customer service and high quality products and services

For information on IP Australia's commitment to our customers read our Customer Service Charter.

To help us improve our service to you, please give us your feedback.

To assist you to communicate with us electronically, read our Business Rules associated with Electronic Communication.