Position Title: Senior Product Owner
Classification: EL2
Position Number: 7160
Tenure: Ongoing
Duration: Permanent
Section: Rights In One Product Development
Group: Deputy Director General
Division: IP Rights
Location: ACT
Immediate Supervisor: Deputy Director General
Security Classification: ENTRY ONLY

Group Responsibilities

The IP Rights Division (IPRD) is responsible for the administration of Patents, Trade Marks, Designs and Plant Breeder’s Rights. The role of Senior Product Owner reports directly to the Deputy Director General IPRD, but is embedded within IP Australia’s Innovation and Technology Group (ITG). ITG is responsible for developing and delivering upon the technology strategy and the continued digital transformation of IP Australia across all levels of the organisation’s internal and external interactions. The Rights In One work is a key deliverable for ITG.

Section Responsibilities

The section is responsible for modernising and improving IP Australia’s business systems and processing environment. This work is progressively delivering a more agile environment that captures efficiencies and improves customer service delivery.

Job Description / Context of the Role

The Senior Product Owner Role is the primary representative of the business user interests and is responsible for delivering the business objectives of the Rights in One work. The role also operates across other ITG initiatives to ensure alignment and that outcomes meet business goals.

Job Specific Duties

  • Work closely with the Patents Product Advisor and the delivery team to develop a definition of ‘done’ including relevant Acceptance Criteria.
  • Ensure a production like end-to-end quality finish at the completion of each sprint as far as is practical – through regular sprint playback and Scrum management meetings.
  • Be responsible and accountable that the definition of ‘done’ is met for all features built in development.
  • Be accountable for fostering and driving innovation to support appropriate transformational business outcomes.
  • Manage and regularly groom the product backlog for development, based on business and technical requirements, user acceptance feedback, and sprint feedback.
  • Clearly articulate sprint goals and guide the development of new User Stories for Sprint Planning.
  • Lead events which showcase development progress to stakeholders at the completion of major iterations of product development and capture the associated feedback.
  • Act as an ambassador for Usability and User Centred Design principles.
  • Define the criteria for business severity and broad prioritisation of defects.
  • Work with relevant teams to ensure a consistent vision and methodology for continuous improvement.
  • Demonstrate attitudes and behaviours responsive to workplace change (including participating in and encouraging others to participate in change and contribute to successful outcomes).
  • Improve organisational performance through effective engagement with and management of risk within relevant sphere of influence.
  • Establish clear expectations and create an environment to achieve stated goals and objectives, take ownership and honour commitments.
  • Maintain an understanding of their/worker responsibilities under the Work Health & Safety Act 2011 (WHS Act) and a commitment to promoting a healthy and safe workplace.

Job Specific Capabilities

  • An ability to understand both IP Australia’s business needs and the technical aspects of ITG’s work.
  • Strong stakeholder management, resilience and negotiation skills to effectively balance business and ITG’s needs.
  • Ability to provide clear and accurate written and oral reports to Executive Boards.
  • Strong ability to lead significant business transformation in a complex business environment.

Application Requirements

To apply for this position, candidates are asked to:

  • Frame their responses around the job specific duties and job specific capabilities of the role (as set out in this job documentation), and provide:
  1. An explanation of how their skills, knowledge and experience will be relevant to this role (500 words maximum)
  2. Details of two (2) professional achievements, within the last 5 years, that demonstrate their suitability for this role (250 words maximum per achievement)
  3. A current CV detailing recent employment history which is relevant to the advertised position
  4. Names and contact details of two referees

Applications must be submitted through the IP Australia Web Recruitment system (ESS)

Please note: you MUST be an Australian Citizen to be engaged in the APS and to meet IP Australia’s security clearance requirements.

Contact Officer

For further information pertaining to this job please contact Frances Roden on 02 6283 2122


Apply for this role

Working in IP Australia

Australia’s Intellectual property (IP) rights system supports innovation, investment and international competitiveness. IP Australia administers Australia’s IP rights system, specifically patents, trade marks, designs and plant breeder’s rights. IP Australia also undertakes programs to educate and promote an awareness of intellectual property (IP), provides IP policy input to Government, develops legislation to support the IP system and contributes to bilateral and multilateral negotiations to improve IP protection internationally.

IP Australia strives to deliver robust IP rights efficiently, satisfy our customers in terms of timeliness and value for money and be recognised as one of the leading IP offices in the world for the quality (including accuracy and consistency) of the IP rights we grant. IP Australia is committed to external certification of our Quality Management System which involves applying ISO 9001:2008 to key business processes and to environmental management through ISO14001 certification within the agency.

All IP Australia staff contribute to the achievement of organisational outcomes and the overall management of IP Australia by assisting, as appropriate, the Commissioner of Patents and the Registrars of Trade Marks and Designs and Plant Breeder’s Rights, and their deputies (where relevant), to perform statutory functions, and where appropriate, exercise relevant delegations.

IP Australia recognises the importance of employees balancing their work and personal lives by offering staff access to an ongoing series of health and wellbeing programs, flexible work-life policies and a range of professional development programs. IP Australia is a breastfeeding friendly workplace.

The IP Australia office in Canberra provides high quality accommodation and facilities. These include: an on-site café, conference, meeting and training rooms; limited on-site parking for cars and motor cycles available on a rotational basis; the provision of undercover bicycle racks; excellent shower/change facilities for staff choosing to walk or ride to work; and the advantage of all staff being co-located in the one building.

Please note: All IP Australia positions are subject to an ENTRY ONLY pre-employment check unless a higher security clearance has been identified. Other pre-employment checks may also apply.


Job documentation updated and endorsed for use: 
Tuesday, March 12, 2019