We are serious about the security of your information. We adhere to relevant Government and industry standards for the protection of information collected from users of our websites.

Data encryption

We encrypt your information sent between your computer and our servers using SSL/TLS encryption whenever you log in to online services or use our Alternate Lodgement Services website to lodge an application for an IP right.

How do I know my information is encrypted?

You will be able to tell that your information is encrypted because the first part of the web address (URL) will read "https" instead of "http", and your browser will also display a padlock icon (the exact location of which will depend on the browser you are using).

Password protection (online services only)

When you register with our online services you provide a unique username and password that allows you to log in and access information about your IP rights.

We encourage you to change your password frequently. Whenever you log in to online services we will notify you how long it has been since your last password change. You can change your password at any time after logging in to online services. It is important that you use a password that cannot be easily guessed and that you do not let anyone else know your password.

We tightly control the management of usernames and passwords. One of the ways we do this is to ask you to provide three sets of questions and answers which we call ‘shared secrets’. Shared secrets are known only to you and us. These secrets provide an additional method of verifying your identity in case you forget your password or need other assistance in relation to your IP rights.

Other ways of engaging with IP Australia

Although we do our best to secure your information you should be aware that there are inherent risks associated with transmitting information via the Internet. If you do not wish to use online services you can engage with us by post or in person.

Australian Government internet security advice

The Australian Government is committed to maintaining a safe, secure, resilient and trusted online environment that supports Australia's national security and maximises the benefits of the digital economy. In support of this goal, the Government provides a range of advice and assistance for Australians to help them stay safe online.

The Australian Government Cyber Security Strategy articulates the aims and objectives of the Australian Government's cyber security policy.