Security statement

We take the security of your information seriously. Here's how we protect the information that we collect from you on our website.

How we protect your information 

We follow the Australian Government Cyber Security Standards to protect information we collect from you.
Our protection efforts include:

  • Encrypting data
  • Using passwords for verification.

Data encryption

When you log in to our online services, we encrypt information sent between your computer and our servers using SSL/TLS encryption.

How to tell if your information has been encrypted

  • The first part of the web address (URL) will read "https" instead of "http"
  • Your browser will display a padlock icon.

Password protection

When you register with our online services, we'll ask you to provide a username and password to log in to our website and access your information.

To keep your password safe, we encourage you to:

  • Change it frequently
  • Use a password that can't be easily guessed
  • Keep it secret.

Alternative methods

Although we do our best to secure your information, you should be aware that there are always risks with transmitting information via the internet.

If you don't want to use our online services, you can communicate with us by post or in person.

Post to us

IP Australia
PO Box 200
Woden ACT 2606

Visit us

If you have an in-person appointment, you can find us at:
Discovery House
47 Bowes Street
Phillip ACT 2606