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Timeliness
We're committed to creating an effective, efficient and accessible intellectual property (IP) system. Our service levels are guided by our customer commitments, so you know when to expect your request to be processed.
Manage my IP
Once you've registered your IP (intellectual property), it's up to you to manage and maintain it.
Customer research
By listening to what you think is working well, and what could be improved, we're using your insights to improve your experience with us. You can get involved by providing feedback, completing surveys and participating in user testing.