Contact us form

We are committed to providing you with high quality products and services. Your feedback is important to us. It can help us identify opportunities for improvement for the benefit of all our customers. We will provide a considered response within 15 working days to your complaint or suggestion if you provide your contact details. We also welcome your compliments.

Please note: this ‘contact us’ form cannot be used to submit any service request relating to an IP Right application or registration (e.g. a new application, change of address details, assignment, renewal, exam response, payment, submission of document, etc.). All of these types of documents are to be submitted through online services.

 Mandatory fields are indicated by an asterisk (*)

Contact details

Provide your contact details so that IP Australia can contact you regarding your enquiry.

Customer Enquiry

If this enquiry relates to a particular IP Right, please indicate the application/registration number/s.

Privacy Notice

We collect the information on this form, including any personal information you provide, to respond to your feedback. You can submit your feedback anonymously. However, if you want us to reply to your comments, please provide your contact details. The information you give us is stored in a database with strictly limited access, and is not usually disclosed externally. Read our Privacy Policy for more information.