Through the upgrade of our online services platform, we have been working hard to enhance your experience when applying for and managing your IP rights. The new platform provides a modern, intuitive, and streamlined process that makes filing a new trade mark application faster and easier.
We have now completed the enhancement of the trade mark application experience. The improvements include:
a clean and modern portal design
intuitive structure to help you find what you need quickly and easily
contextual guidance throughout the application process
streamlined application experience.
We are still building the trade mark experience and will add more features to online services as they become available. TM Headstart will be available in online services soon, and can still be accessed in eServices for now.
Online services will fully replace eServices from 1 July 2021. As a result, eServices will no longer be accessible from 30 June 2021. This means you will need to file and manage your trade mark rights in our new online services.
If you have any questions, please contact us.
How can I provide feedback?
We are committed to creating a better experience for all customers, so we have placed you at the centre of this large-scale transformation. We want your feedback on what is working well and what could be improved, so that we can continue to make improvements to your digital experience. You can use the feedback tool within the platform to rate your experience and leave a suggestion.