Last updated: 
1 June 2022

The Arbitration and Mediation Center of the World Intellectual Property Organization (the WIPO Center) provides a range of Alternative Dispute Resolution (ADR) services designed to resolve intellectual property (IP) disputes. 

The WIPO Center delivers these services through high-quality videoconferencing facilities to make this service available digitally and help settle matters across international borders.

The WIPO Center can conduct ADR proceedings for IP disputes involving Australian nationals and can supply Australian arbitrators, mediators and experts with specialized knowledge in IP rights.   

How to submit a dispute to WIPO

WIPO ADR Procedural Assistance

When parties are involved in an IP or technology dispute, the WIPO Center can provide procedural assistance to them, free of charge, in order to facilitate direct settlement between them or to submit their dispute to WIPO mediation or arbitration, as alternatives to court litigation. WIPO has assisted large and small and medium sized businesses across industries and sectors, including artists, inventors, entrepreneurs, startups, R&D centres, universities, museums, producers and collecting societies.

To receive information and procedural assistance from the WIPO Center, you can contact arbiter.mail@wipo.int or file a Request for Good Offices using the WIPO IP Portal form.

Future disputes

To encourage ADR, the WIPO Center provides model contract clauses which can be included in contracts between parties involving intellectual property. This facilitates agreement between the parties to refer future disputes to WIPO ADR.  

Existing disputes

If parties are already facing a dispute, they can refer such dispute to the WIPO Center by completing and signing a submission agreement. The WIPO Center provides model submission agreements.

In the absence of a dispute resolution agreement, the party proposing ADR will need to submit a request for mediation to the WIPO Center. They will also need to provide a copy of this submission to the other party.  The WIPO Center can assist all parties in considering a request to participate in ADR.

WIPO ADR for SMEs

The WIPO Center provides complimentary procedural assistance and ADR options at reduced fees for SMEs. The WIPO Center offers a 25% reduction on its fees when an SME is involved in a dispute. Interested SMEs should contact the WIPO Center on +4122 338 82 47 (Geneva) or arbiter.mail@wipo.int for further information.

SMEs represent 41% of the parties involved in WIPO ADR cases. In the WIPO Center’s experience, mediation and expedited arbitration are particularly appropriate to resolve disputes involving SMEs.

WIPO mediations and expedited arbitrations involving SMEs relate to a wide variety of contracts, including IT, technology and licensing, distribution and franchising, IP valuation, know-how and trade secrets, joint ventures, collective management as well as non-contractual disputes such as IP infringements. Disputes can involve complex legal, commercial or management issues, and often relate to trademarks, industrial designs, copyright and related rights, plant breeder’s rights, patented technologies and R&D.

Case administration

The parties may agree on the appointment of the mediator, arbitrator or expert, or they may request assistance from the WIPO Center to identify suitable candidates. Candidates can be selected from Australia or overseas jurisdictions which must satisfy each parties’ requirements.

The parties are free to determine where they want the case to take place. To assist the time and cost efficient resolution of IP disputes, the WIPO Center provides free online case administration options, including an online docket and videoconferencing facilities.

Further WIPO ADR Resources and Publications

Contact Information

WIPO Arbitration and Mediation Center
Tel +4122 338 82 47 (Geneva)
Tel +65 6225 2129 (Singapore)
www.wipo.int/amc
arbiter.mail@wipo.int