The 'General eService request' is an important improvement to our online services functionality in that it allows registered users to submit over 190 service request types (that are not already catered for within the 'My eServices' menu).
The 'General eService request' also caters for high volume service submissions, such as:
- examination responses for all intellectual property (IP) right types
- extension of time requests (patents, designs and trade marks)
- assignment of ownership for all IP right types
- various amendments and variation requests for all IP right types.
The 'General eServices request' link is located within the sub-menu of each IP right type. To access this functionality, follow the three steps outlined below.
Select your IP right type from our online services home screen.
Select the 'General eService request' option from the IP right menu (designs used for example).
Complete the three fields and nominate your 'Request Category' and 'Request Type' (designs screen used for example).
Please note our online services accept Visa or Mastercard payments only.
See our online services user documentation page for a more in-depth guide.