System availability

We have scheduled system maintenance windows that we use to maintain and upgrade our online services and business IT systems.

These maintenance windows may impact on our online services.

Note that during scheduled or unscheduled maintenance, we cannot guarantee the integrity of any information submitted or retrieved during these scheduled maintenance windows, and customers accessing our online services during this time do so at their own risk.

Current Outages

Due to scheduled maintenance, eServices users may experience system degradation between 8.00pm to 10.00pm Friday 16 September 2016 (AEST). ALS will not be enabled during this potential outage.

AusPat System Notification

The information displayed in AusPat is now up-to-date.

For updates, please see our systems availability site or contact for more information.

We appreciate your patience.

Scheduled maintenance windows

Each week, the scheduled maintenance windows are:

  • Wednesday 7.30 pm to 10.30 pm (Canberra time)
  • Saturday 12.00 noon to 9.00 pm (Canberra time)

Subscribe to notices about system availability 

Subscribe to the system availability notices to find out when our systems need to be maintained outside planned outages.

When this occurs, we aim give you 24 hours' notice, where possible.