System availability

Last updated: 
26 September 2017

We have scheduled system maintenance windows that we use to maintain and upgrade our online services and business IT systems.

These maintenance windows may impact on our online services.

Note that during scheduled or unscheduled maintenance, we cannot guarantee the integrity of any information submitted or retrieved during these scheduled maintenance windows, and customers accessing our online services during this time do so at their own risk.

The Australian Trade Mark Search is not impacted during periods of maintenance and is still available when other systems are down. Please note that this excludes history and opposition details.  

Current Outages

AusPat System Notification

The AusPat/eDossier system will be unavailable for a period of 15 minutes between 10:00AM and 11:00AM (AEST) on Saturday 25 November 2017 due to system maintenance which is being undertaken within our scheduled maintenance window.

For more information please email patentsearch.feedback@ipaustralia.gov.au for more information.

We sincerely apologise for any inconvenience that this may cause.

Scheduled maintenance windows

Each week, the scheduled maintenance windows are:

  • Wednesday 7.30 pm to 10.30 pm (Canberra time)
  • Saturday 9.00 am to 6.00 pm (Canberra time)

Subscribe to notices about system availability

Subscribe to the system availability notices to find out when our systems need to be maintained outside planned outages.

When this occurs, we aim give you 24 hours' notice, where possible.