Last updated: 
16 January 2019

We have scheduled system maintenance windows that we use to maintain and upgrade our online services and business IT systems.

These maintenance windows may impact on our online services.

Note that during scheduled or unscheduled maintenance, we cannot guarantee the integrity of any information submitted or retrieved during these scheduled maintenance windows, and customers accessing our online services during this time do so at their own risk.

The Australian Trade Mark Search is not impacted during periods of maintenance and is still available when other systems are down. Please note that this excludes history and opposition details.  

Current Outages

eServices and B2B are currently offline. The cause of the issue is under investigation. A time frame for a resolution will be circulated soon.

We have enabled the Alternate Lodgement Service (ALS) for eServices and stopped the GAM for B2B during this outage.

Please note that the reduced fee for ‘preferred means’ transactions applies for all lodgements received during this down-time period.

We will provide you further information concerning this outage and its resolution time frame.

Please contact eservices@ipaustralia.gov.au  for further information.

Subscribe to notices about system availability

Subscribe to the system availability notices to find out when our systems need to be maintained outside planned outages. When this occurs, we aim give you 24 hours' notice, where possible.

Scheduled maintenance windows

IP Australia services may be unavailable during the following times for scheduled maintenance.

 

Date Time (Canberra time) System