IP Australia’s annual Customer Satisfaction Survey 2021 opens on Monday 12 April 2021. Customers who have conducted transactions with IP Australia in the past 12 months (via online services) will receive an email from Orima Research (the organisation administering the survey on behalf of IP Australia) with a link to complete the survey online.
We are currently processing a high volume of new innovation patent filings. As a result, you may experience a delay in having your innovation patent granted.
The Australian Government, and in turn we are taking this issue seriously, activating necessary precautions in line with our Business Continuity Plan.
We want to better connect designers with the IP resources they need now and have partnered with the Design Institute of Australia and the Australian Fashion Council to host a series of events.
The latest update to our online services is here, and it features an improved experience for our patent and plant breeder's rights customers.
Online services will replace eServices from 1 July 2021. As a result, eServices will no longer be accessible from 30 June 2021. This means all customers will need to file and manage their IP rights in our new online services.
We are upgrading our online services platform to provide a more modern, intuitive and streamlined digital experience. Over recent months, we have been working hard to enhance your experience applying for a new design right.