We have been working hard to enhance your experience when applying for and managing your IP rights. Our new online services provide a modern, intuitive, and streamlined process that makes it faster and easier to file new patent and plant breeder’s rights (PBR) applications.
The latest update to our online services is here, and it features improvements to the patent and PBR application experiences. The improvements include:
- a clean and modern portal design
- intuitive structure to help you find what you need quickly and easily
- contextual guidance throughout the application process
- streamlined application experience.
I have existing rights in eServices. Can I still access them?
Yes, your existing eServices information will be automatically transferred to the new platform. If you have existing rights in eServices, you can now access and manage them in the new online services.
Online services will fully replace eServices from 1 July 2021. As a result, eServices will no longer be accessible from 30 June 2021. This means you will need to file and manage your patent and PBR rights in our new online services.
If you have any questions, please contact us.
How can I provide feedback?
We are committed to creating a better experience for all customers, so we have placed you at the centre of this large-scale transformation. We want to know what is working well and what could be improved, so that we can make ongoing improvements to your digital experience. You can use the feedback tool within the platform to rate your experience and leave a suggestion.
You can stay informed on upcoming improvements and releases on the stay informed page within online services. You can also email the project team to keep up to date on the upgrade of our online services.