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Freedom of information
You can request copies of information held by our agency at anytime. Here's how to make a freedom of information (FOI) request, and the other ways of accessing our documents and historical data.
Our customer promise
As part of our commitment to creating a world-leading IP system, customers are the core of everything we do. Our customer service charter outlines our customer commitment.
Gift register
Our agency heads and staff occasionally accept gifts and benefits while undertaking official duties. To ensure transparency, we document them in a gift register.