The Customer Service Charter Quarterly Report is an overview of IP Australia’s performance against the Customer Service Charter.

30 November 2016

The Customer Service Charter Quarterly Report is an overview of IP Australia’s performance against the Customer Service Charter.

26 August 2016
The Customer Service Charter Quarterly Report is a public statement of our commitment to excellence in service delivery. The following is an overview of IP Australia’s performance against each of the Customer Service Charter service level commitments for the January - March 2016 quarter.
24 May 2016

We measure our compliance against all our customer service charter service level commitments each quarter.

9 March 2016

We measure our compliance against all our customer service charter service level commitments each quarter.

9 March 2016

The Customer Service Charter Quarterly Report is a public statement of our commitment to excellence in service delivery. The following is an overview of IP Australia’s performance against each of the Customer Service Charter service level commitments for the April – June 2015 quarter.

19 October 2015

The Customer Service Charter Quarterly Report is a public statement of our commitment to excellence in service delivery. The following is an overview of IP Australia’s performance against each of the Customer Service Charter service level commitments for the January – March 2015 quarter.

18 May 2015

The Customer Service Charter Quarterly Report is a public statement of our commitment to excellence in service delivery. The following is an overview of IP Australia’s performance against each of the Customer Service Charter service level commitments for the October – December 2014 quarter.

6 February 2015