APS Employee Census

Each year IP Australia employees are invited to participate in the annual Australian Public Service (APS) Employee Census (the Census). It helps us understand what's working well for our staff and what could be improved.

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Organisational structure

Our organisational structure outlines what each of our business groups do to ensure the efficient operation of our agency.  

Accountability and reporting

We're committed to ensuring accountability and transparency in the way we operate and in our procurement activities. We report details on our annual budget, corporate planning and procurement.  

Our customer promise

As part of our commitment to creating a world-leading IP system, customers are the core of everything we do. Our customer service charter outlines our customer commitment.