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  • Patents
    Patents

    If you have a device, substance, method or process that is new, inventive and useful, you may need a patent. Find out what patents are and what’s involved in the application and management process.

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    • Understanding patents
      • Patent basics
      • Types of patents
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  • Trade marks
    Trade marks

    If you want to distinguish your goods, services (or both) from those of another business, you may need a trade mark. Find out what trade marks are and what’s involved in the application and management process.

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    • Understanding trade marks
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  • Designs
    Designs

    If you want to protect the unique visual appearance of a product, you may need design rights. Find out what they are and what’s involved in the application and management process.

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    • Understanding designs
      • The benefits of protecting your design
      • The difference between a design right and other IP rights
      • What a design right is
    • Applying for a design
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      • The process of applying for a design right
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  • Plant breeder's rights
    Plant breeder's rights

    If you have developed, or are developing a new plant variety, you may need plant breeder’s rights. Find out what they are and what’s involved in the application and management process.

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    • Understanding PBR
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    • Search Plant breeder's rights
    • Apply for a plant breeder's right
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  • Understanding IP
    Understanding IP

    Find out what you need to know to get started and progress your intellectual property (IP) journey including tips on taking your idea to market in Australia and abroad.

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    • Getting started with IP
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  • IP infringement
    IP infringement

    Find out what to do if someone is infringing on your intellectual property (IP), how to avoid infringing on someone else’s IP and what to do about unsolicited IP services.

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    • Enforcing your IP
      • Understand infringement
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      • Stopping infringing imports
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    • Infringing on others' IP
    • More about IP infringement
      • Protecting your IP online
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  • Tools & resources
    Tools & resources

    If you are a self filer, attorney or a Qualified Person (QP) –this is the place to find our examination manuals, FAQs, case studies, search tools and more to help you further understand and research intellectual property.

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IP Australia

Customer Service Charter Quarterly Report Q4 2018-2019

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  • Publications & reports
  • Tools & resources
  • Publications & reports
  1. Tools and resources
  2. Publications & reports
  3. Customer Service Charter Quarterly Report Q4 2018-2019
Date of Publication: 
Wednesday, August 14, 2019

The Customer Service Charter Quarterly Report is an overview of IP Australia’s performance against the Customer Service Charter.

customer_service_charter_quarterly_report_-_q4_2018-2019.pdf PDF in PDF format [255.91 KB]
Last updated: 
14 August 2019
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